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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,341 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galazy S20+

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Iphone to this phone & i LOVE it. The camera, the storage space, the picture quality. I LOVE it. I should have switched a long time ago. Definitely worth the buy, especially since I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a few different Galaxy phones I had gone to having a Pixel for the last 2 years. Now that I bought another Samsung i dont know how I did it with out one. This phone is awesome and battery life is better than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect phone for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded to this phone. My Galaxy s7 was on it's last leg so it was time. The camera on this phone is the best I've ever seen, even better than most regular cameras. This phone I perfect for what I need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Vivid Display and Greet Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is larger than I am used to. All the buttons are on the right side. It comes with earbuds that use the charging port which I find interesting. The battery life seems to be longer than my last phone. I love this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the s8. Better in every regard except lack of iris detection and I liked the physical fingerprint reader better, it was more accurate. Got it half off, so I'm happy I waited rather than buying when it was released!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Yes please.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung knows what they are doing. The phone is still working great with timely updates. It is very big, but you get used to it. It stopped charged, but blew out the charging port and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Has met my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped from Samsung Galaxy 5s to this model. The camera is fantastic! I am able to use this phone with 4G areas just fine. I am still learning some of the enhancements to the phone but am very happy with it at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S 20 is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. I usually don't go for the Samsung phone but I thought i would give it a shot. And I'm amazed. This phone does everything great. Camera, video ect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, performance has been flawless. It was an upgrade in screen size from an S9, and it is drastically larger! Not a pocket phone any more, but it’s size is not a hindrance. Extremely satisfied so far!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love The Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a bit of a learning curve for me, however I love the camera and speaker on this phone, as well as the other attributes it offers. So glad I purchased it, although it is a little pricey, but well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phones and alot better than s8. Also, if you are getting two phones. Make sure to do two separate borders or you bill not receive 50 dollar gift card for each phone. I Placed an order for two phones and only got one card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung galaxy s 20 plus to me feels more of a

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new Samsung s20 series in my opinion feels like a well made professional cell phone. If you want something other than an iPhone. Its a great phone with superb features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Hugehulk, we're happy to hear that you're enjoying this phone! Thank you for the positive feedback. ^Elizab Samsung

  • Rated 5 out of 5 stars

    For Note Users

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great departure from my usual phone style. The S20+ 5G is the first non-Samsung Note phone I have had in many years. at first, I thought it would be a challenge to learn to not have the stylist but this phone moves so smoothly and has so many neat advancements over my Note9 that I hardly have time to notice. the screen resolution is beautiful and crisp, the response is wonderful and all in all, a great upgrade choice for this Note User

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    In Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones since 2013 and this is the phone that I left apple for! I love all of the different ways to customize the settings, the display is beautiful and the camera competes with my DSLR camera! Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this phone online was a great experience. They brought it to the car, no contacts, no hassle. The phone itself is also a well designed and great tool. The camera, the touch, the Edge application, ... all great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First samsung but I've always had androids. Very efficient and easy to use. Still learning about the phone. But pretty happy with my decision. Love the battery life so far hopefully it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than the usual phone. Great picture quality!

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Samsung Galaxy 20Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it 4 stars, not necessarily that it doesn't deserve 5. For me personally it's just too long. And i didn't realize Galaxy had omitted the headphone port, so I have to now buy an adapter. Also it seems that the camera quality isn't as good as my Galaxy 7, which was worse than my Galaxy 4.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wife and I both bought it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone we bought 2 of them. Didn't like how much the price fluctuates....Wait till it hits $500 off and purchase then or else the price may change the next day! Best option without going to ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the extra SD slot for memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy I bought this phone. It really isn't THAT much bigger than the other 20. The best part is the micro SD slot to add more memory to the phone. So far I can't complain about the phone at all

    I would recommend this to a friend