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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,341 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fantastic and easy to use. The phone itself is slippery because it's glass on both sides you definitely need a good case to protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have had it a phone days but do far I love it. I love the camera. A huge upgrade from the S8 I used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy S20+5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a few weeks. Replaced the S9. Interface seems faster. Display excellent. Have not tested or notice the new 5G capability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.. Had a note 8 previously. I really like the camera but it does do things differently than note . I'm learning something new every day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sleek, Light and nice screen display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels similar to the S10+, but sleeker and clearer. The camera is awesome and the zoom features work well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone for 2 weeks now and have had no problem. I upgraded from the galaxy 9+. I am enjoying the upgraded camera. Overall nice phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I am a Droid operator this is the best phone in my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is got to be the best phone in my opinion Samsung has put out to date. It's packs a lot of punch lot of great features. My only gripe was the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy s20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got the newest samsung Galaxy S20+5G phone. And loves it. He likes the camera on it. So much better he says then the Galaxy S9 that he had. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone with beautiful picture quality great graphics with all you could possibly need throughout your day at the touch of your fingers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    suoer bright screen, long life battery, and loud s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hughe improvemebt over my old phone, screen is very bright, super loud speaker, battery lasts all day, and EXPANDABLE SD slot for additional memory!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with the phone so far. It's faster and the battery lasts longer. Haven't tried the camera yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced s8plus to s20plus, if you plan to or like taking pictures and videos, this is the phone for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online which had never done before. Good info on website and printed info on setup at home. Took less than 30 minutes to set phone up other than several updates. The phone is great. I had a Galaxy Note 7 and like the new phone a lot. Graphics are great. I wish the power button still let you power off the phone. More complicated now. Also if you use pin to sign in, your have to click ok. before just the pin was needed. Really minor issues. I've had Samsung phones for quite a while. It was on sale which was a real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with shipping.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, and fast shipping. First off the phone I ordered was going to be delivered in 2 days it came in one day. Very happy with that. Did not have to wait at all for my new phone. The phone works well and I've always loved Samsung! No other company or store had the blue I wanted but best buy did. I was very happy with knowing that. The color I got was aura Blue I would say a special color for this particular phone. Over all costumer service was great. Placing order was not long , nor. Was it a hassle. Very easy to use best buys online shopping. Happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    5 Star Smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The loading speeds are fast and excellent. The battery also lasts phenomenally long on one charge. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love my Galaxy S20+5G! I the screen is very strong and beautiful! I hope this phone can last me much longer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great picture quality, easy to use. Sleek!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, clear screen but still sleek and modern design. Upgraded from a Galaxy S8 to this, so worth the wait. If your a Galaxy fan, you'll love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fun Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to put out the best cameras IMO. This one doesn't disappoint. The larger phone has taken some getting used to but I'm adjusting well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the camera is amazing, love that you can charge other phones or your headphones with it, finger print scanner is fast, overall great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone love the camera and quality of the video and pictures so much more better than the iPhone

    I would recommend this to a friend