Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,341 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a galaxy s8+ and did not want a new phone but had to get one. Got a great deal from best buy way cheaper than verizon and I love this phone. Very similar to use with great updated features. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added samsung features are a great bonus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Samsung phones in general. I have been playing around with the camera features, so far very similar to the s9+ but the night cam and added features are quite enjoyable. All in all a solid choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using it rn

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not put my phone down since I bought it. Always easy to start up a Samsung. Not gonna lie though...I never know all my phones can do haha. I do have problems with the camera focusing sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far a great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the phone, the service was outstanding! He set it up so that everything on my old phone transferred to my new phone, and I didn't lose a thing! Very happy with the phone since I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I buy this S20, I'm not sure if I would like the curve edge but turns out it is a pure delight experience to have, especially holding in your hand and swiping it. The color is gorgeous too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Galaxy S20+. It was an upgrade from the Galaxy S8. I needed a bigger screen. So far I love everything about this phone. I got it in Aura Blue to match my Aura Blue Galaxy Buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bright screen. Fast downloads. Only downside to 5g is that its so limited. Its just starting out so if u plan on going into major cities like chicago u can get the most out of the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice fluid phone experience.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this phone a couple weeks now and for the most part i like the phone. It has a great camera and similar functionality to what i am used to with other Samsung devices. I get echo feedback sometimes but it might be the case. The battery life is seemingly shorter than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone..and great salesgirl

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to see about a new phone between the s10+ and the s20+. ..really helpful salesgirl..decided on the s20+....plus the price was great..She transferred all of my info..and I was done...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Samsung, To Google, Back to Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend chose this phone last minute since he broke his again. He had the Pixel 4 and breaking his phone between releases he ended up going back to Samsung and is pleased so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far impressed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the full spectrum of use and customization hasn't been fully tested but so many things make this a really spectacular device. Im hoping that over the months it gets even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this device it is everything that is said about it and more. My only thing is that I am a Note person so I miss my stylus. Gonna have to wait til next time for my Note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very slim and streamlined. I enjoy the durability and lightweight feel. Make sure you get bluetooth ear buds or use the usbc headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20+

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good phone fir almost 2years. But of course the battery runs low now. Just paid it off now need a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone Samsung has ever made

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. I can do so much on it that I couldn't do with my previous phone This is truly the best phone that Samsung has ever made I am so happy I purchased this phone ❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and very protective.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this! Keeps my phone protected from my drops. Would highly recommend everyone to have one on their phone. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a cell phone for years. This is by far the best one I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung Galaxy phones! I upgrade every two years and have been with them since the Galaxy S3 (so I have been using their phones for over 8 years) and never had problems.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Good phone just not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a slight learning curve for this phone when coming from an S9+. I liked the subtly larger screen without increasing the overall size much. This feels like an incremental upgrade rather than a revolutionary one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung devices and this one is no exception. I went with this one instead of the Ultra because looking at reviews it wasn't worth it, specifically the camera.

    I would recommend this to a friend