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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,341 reviews
  • Rated 5 out of 5 stars

    S20 great deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy from best buy! Simple checkout and always the best deals on the best phones. Super excited to have the s20 at such a low price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s20+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I've owned! The camera features are great! Would definitely recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. This is my 5th Samsung cellphone. They're easy to use and I love that you can have extra storage with the SD card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy s20+. Bought this for my wife and she loves it. Always look forward to black friday and\or cyber Monday for phenomenal price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the S3-S5. Note 5, S8 and S10+. Now this 20+. Always loved the quality of Samsung phones. That's why I keep coming back. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe I waited so long to upgrade my phone. I had a Galaxy S6 came out. Really easy to operate with unlimited plan and Apple music love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20+5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it during the holidays. $500 dollars off, only paying a couple dollars more a month than my the last phone I owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone so far. Still haven't figured out how to use it entirely. Takes some cool pics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy s9 to the Galaxy s20+ and it was a very smooth transition. Cloud blue is an amazing color, especially in the sun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone. I upgraded my wife to the new S20+. She loves it. It did take several system updates before it was all ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S 25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say too much yet I'm still learning how to use it I have not used 5G yet it is not in my area but as of so far I'm liking this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I love the built in fingerprint scanner, you don’t even notice when using. Also am happy that the cable is usbc to usbc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and great deal at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Samsung phones but usually directly from Verizon. Best Buy sale was great so could not passes it up. Pick up was very good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It has a lot of great features like split screen, pop up windows and the ability to fade the calendar widget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would've left 5 stars but took one off because of lengthy wait time for service. Otherwise, I was very happy with Jeremiah. He was knowledgeable and patient with my long overdue upgrade. (S-4 to S-20+) Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY customer service was excellent and the Samsung Galaxy S20 plus 5G is an awesome cell phone - more features than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been awsome so far. Very responsive. Looking forward to learning more ways to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20+ 5G Enabled 128GB - Aura Blue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung galaxy S20 cell phone. The customer service rep downloaded my information and I was good to go in 40 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this very much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very good. Have been waiting for hits. Need help knowing how to use all the camera features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning but liking what it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found various new things this phone can do. also, enjoy the fat that I can have an assortment of lock screen savers, pretty cool

    I would recommend this to a friend