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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,341 reviews
  • Rated 5 out of 5 stars

    Love our new Galaxy S20+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got new phones since our S5's were getting pretty slow. Best Buy associate was great at helping find the right phones for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this phone but I'm definitely glad I received a great deal on it because for normal everyday use, I don't notice much of a difference from my previous Samsung S10+ even with 5G enabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's phone. We have used Samsung in the past but our last phones were Motorola. We like the app on the Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Google phone guy until the Samsung rep talked me into this phone instead of waiting for the Pixel 5 to coe ut. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 10+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, my first note phone from Samsung. Its huge but you get used to it. The style is very handy at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue s20 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, store pickup wasn't good at the east colonial store. Worker was not friendly and unwilling to answer questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I wish a Pixel was hardware wise,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly perfect aside from the Samsung duplicate apps. I don't mind them,I just prefer vanilla Android, but Samsung ui (whatever it's called now) has gotten TON better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaaamazing phone. Lived the way best buy employees worked with me to get the best deal possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this phone for a while. Well worth the wait to get this awesome phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exteremly Happy Wife!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife was upgrading from the Samsung Galaxy S7 Edge and she is very happy with this phone with the much larger storage for photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Improvement from the previous generation in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely everything I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    besides ultra absolutely the best phone available has totally blown away all my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple switch to Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used an Apple phone for years. Grown tired of all the update issues so I switched over to the Samsung and very glad that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Galaxy 5. A lot to learn but an awesome phone. Got a great deal at Best Buy so it was time for the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung products. This phone works great. I like the personalization i can do with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to use is very easy, only thing don't have the AUX port have to go buy a plug in other than that love the phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S20 +

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I updated my cell phone to the new S20 Plus. I still have a lot to learn on how to work everything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharper images

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough like my old one so that there wasn't a big learning curve. Wish they'd find an easier way to capture the screen though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for the 5g future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has all the great features (and a few unknown so far). Communications clear, camera has a few features not yet discovered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast! Quick response on the screen. Has a lot of features that I am still learning. Fits nicely in your hand.

    I would recommend this to a friend