Customer Ratings & Reviews

I love the graphics, the feel and touch of this phone! I have had this phone for a little over a week and so far, I love it!

Got a great deal , and received the phone right on time. Received all the help I needed.

I switched back to Galaxy series from Pixel and I am loving it! The camera function is amazing along with other graphics.

Great phone, happy to have found it a Best Buy! The transaction was super easy, ordered online and picked up in store!

Bought this to replace my Note 8 after a broken screen. It's not as great a quality as the Note 8 but works well

Can you really ever go wrong with the newest latest and greatest galaxy phone?..... No!

don't recommend this, complete change from my s9+. I hated the bixy buttons on my s9+ didn't realized they moved all the buttons to the right. To screen shot its the bottom 2 buttons, takes a bit of getting use to. There are other features I am annoyed with such as login in. The s9 was a touch screen, where as this one ots the power they login. Annoying. The best feature is the camera. Wifi is bad, My s9 had better connections! S20 is garbage in my opinion.

I've owned the Samsung Galaxy line from the beginning. Last year, I tried the Pixel 3XL to broaden my horizons. After a year, I knew I needed to go back to Galaxy. At this point, I've owned the S20+5G for a month and have been very disappointed. There's a lag in processing and periodically, a glitchy screen. More problems in one month than in 1 year of owning g the P3XL. No one seems to have answers. This is what Buyer's Remorse looks like, in all it's glory.

Great phone. No hassle buying experience from best buy, plus they had better deals on phones than the phone company.

I enjoy the phone. I went from the S10 plus. I do see subtle improvements, but nothing in my area to be able to use 5G.

The best phone I have ever purchased definitely worth it I highly recommend this product to anyone that's interested

An early bday gift for the wifey, she loves this phone. It's an upgrade but give her all the bells and whistles she likes

It is a good looking phone and easy to transfer all information. However, it is fragile with a glass back. Be Careful!

Always a great transaction when I come there to pre-order and purchase a new phone.

Love my phone, upgraded from LG which will always be my favorite brand but Samsung was calling my name.

Great phone. Anniversary present for wife. Did curb side pickup. Phone activation and copy from S10 with no issues.

It was time for an upgrade and always like to deal with the guys at Best Buy. Excellent phone and they helped set it up

Sales associate was efficient, taking the time to instruct me on the transfer process. Did an excellent job!

It's a Samsung phone and I feel they're the best overall brand there is had them for YEARS. What else to say :)

I generally love and hate getting a new phone because of all the set up. This was easy and relatively painless.