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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,341 reviews
  • Rated 5 out of 5 stars

    Solid, Fast, Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like everything about the phone. No issues for over a month. Can't wait for 5G to become more wide spread.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with all the usual galaxy features. Only thing I don't like is it has to "update" every day or so. The day after I bought it, it had to update. That's a little ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by Paul at BB in E Northport store.Excellent visuals,still learning the phone but really like it so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awsome came from a galaxy s9 amd its a night and day difference on everything literally just be careful my screen cracked super easy with a car and screen protector on it sadly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20 plus review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, got a better deal and nicer phone through bestbuy instead of Verizon company store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from an S9. Nice phone overall. No complaints as of now. Would recommend if anyone needs a galaxy upgrsde.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, I'm very happy with a Samsung. Traded my S10 plus in for the S20 5G.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S9 to this S20+ Very happy with the phone. As always, had a great experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and love all the features ot has. I would get another one if I ever needed a second phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My upgrade to s20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our phones at Best Buy. They have a great service and their Black Friday specials are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price compare to other company and it works good too. Setting up by my self is also easier than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a very good deal on our phone. It takes excellent pics and is lightweight. It has tons of storage too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my husband as an upgrade. So far he loves it and loves the updates the phone has made since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy is Samsung. Phones washers dryers. My husband loves his phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There are many great features with this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my Samsung S20 + 5G enabled phone - I found that there are alot of things to learn about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, works as expected. Is a little big but you get used to it compared to other versions of the galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was defective and Best Buy promptly replaced it. My replacement works great, wonderful phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Samsung user until the 4 then went to Pixel 2. Got this phone at great price and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great phone I would recommend it to anyone looking for a big phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy overall with the product. i emjoy using this slot

    I would recommend this to a friend