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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,341 reviews
  • Rated 4 out of 5 stars

    Nice experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great as advertised. Staff at store very knowledgeable and helpful they know their products. Would definitely return for other purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products they are easy to use and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's just the beginning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best phone Samsung has made. Can't wait for the new Note to come out though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hers is great too.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent but a little touchy on the edges, even with adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent but a little touchy on the edges, even with adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big time Samsung fan ! So, I expected nothing less than greatness with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great ohone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this phone is buying it through best buy, great price and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter! She loves this phone and has been a Samsung fan for many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful display, great camera. Comes with a screen protector already attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchaswed this to replace a phone with cracked screen. Great phone so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    s20+ meets all needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. If you like samsung, you'll love this phone. I do wish the back wasn't glass, as I cracked it less than a week after buying the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a galaxy before and for the first time having one, I do not regret my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone, purchased this model, love this fun, looks good,feels good in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s20+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, highly recommend, Samsung is the best phone out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from a Samsung S7 edge and it has been fun learning all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gem of a phone, great upgrade from the s9+. Best Buy made the upgrade very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall quality, Samsung creativity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy appointment was odd, but necessary during these times. Service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S20+ is great. sleek, yet more durable feeling then some of the previou S series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products, needed a replacement and this phone is great works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service during this crisis. Phone us terrific

    I would recommend this to a friend