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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,341 reviews
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the phone. For me, some of the features aren't user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, lots of capabilities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use, got great support from Alaa, went back for assistance twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I love Samsung Galaxy Android... it did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and personally since I am a fan of Samsung I love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing don't see why anybody would want anything different!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband dropped and killed his S8+ so this is his replacement. So far he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone I had purchased is top of the line and look forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not able to personally review this Galaxy phone, it's a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a flagship phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary says it all top of the line, amazing phone hasn't let me down once yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Better than the 8+ it replaced. Looking at another one for my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone, still prefer iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Lifetime iPhone user, decided to give android a chance again. Ended up trading it in and going back to iPhone. Just my preference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, is bigger than I wanted but works great. Happy I got it afterall

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Samsung S20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen but appears to be more like Apple Iphone than previous Samsung devices like the S9 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    s20

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S20 phone has been a great phone. Works great and no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade. Best buy gave me more for .y old phone then Verizon did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20+ what more can I say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung doesn't disappoint overall. This phone is not an exception to that. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the galaxy s8 plus and needed a upgrade its a great phone all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Great product and I love the features. Great job samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hreat camera even though I don't have it all down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i seem to have a problem answering the phone call. I push on the green and it does nothing. I've missed callls because of this. Everything else is great.

    I would recommend this to a friend