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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great phone, Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Galaxy S20+ phone. The service and price were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the large size but this is a real good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my son and he absolutely loves it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone. Advertised and branded as 5G but did NOT come with a 5G Sim card. Best Buy needs to fix that asap. Ron

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Samsung Galaxy S9. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iupgraded fromthe note 8 and coulndt be more happier with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my daughter's 18th birthday and she loves it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart phone is a lot of fun to explore thru all the new apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love color of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color. it seems easier to work.it is light in wheight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone continues to amaze me with everything it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't get free gift off website

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome. But didn't get my free gift off the website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Always worth the upgrade. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it but love it so far. Would recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy was great,smart and helpfull. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, not bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used a Samsung smartphone. I enjoy the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best buy price and excellent phone. Samsung quality built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thumbs up nice features. easy to use. i love it. gave them 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Works great! Happy I upgraded phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was easy to get set up. It works great. Don't know about the 5G yet because I haven't found that illusive tower yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soild build long battery life no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this over a apple 100%. It is more bang for your buck.

    I would recommend this to a friend