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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,341 reviews
  • Rated 5 out of 5 stars

    S20plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything I expected from a Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a little pocket entertainment system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of good phones out there. This is definitely one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung. Have loved all the galaxy models ove owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and screen! Smooth function and operating system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and no complaints as of now. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best. Love that phone and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used smart switch application. Everything migrated easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    calls texts online cant comment on 5G function's as my area only has 8 blocks of it and I don't travel there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my new s20+ phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new s20+ phone. It works great for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the new phone. And Best Buy gave me the best deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, everything you could ask for plus alot more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabulous-just fabulous! Exceeds all my expectations and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's what you would expect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my prior Samsung phone. Love Android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone as a upgrade absolutely love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great function overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep walking excellent product i recommended to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from an 8+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an 8+ to this new 20+ and not regretting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife still happy after a year. Screen protector on it from day one. Didnt have to buy one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone Samsung won't send you a user's manual online its over 200 ,pages .they told me i can print it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my wife, and she love this phone,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. its perfect. stop thinking. just buy it!

    I would recommend this to a friend