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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S20+ 5G's camera quality, battery life, and screen size, with many praising the ease of use and impressive features. Positive feedback also highlights the phone's performance, storage capacity, refresh rate, and 5G capabilities. However, some users expressed concerns regarding the fingerprint reader's reliability and the phone's price point. The absence of a headphone jack and notification light were also cited as minor drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No issues. Came with screen protector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone works good after doing a reset on the network. To big for me but the smallest in this family available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice and easy to use. Feels good in the hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been good. I'm enjoying the camera...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and great phone to have, a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and great phone to have, a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy with my new phone!!!! Would buy again!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S20+5g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,clear display fast charging. Buttons slightly inconvenient. Always Samsung, Always good...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is too thin and too slick. I have ordered a case for it that I hope will solve both problems.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    over price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over price over price over price over price over price over price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. Works as expected. Very similar to my S8 I traded in for this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far. Had to Reload the Apps in the pages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Had to Reload the Apps in the pages after a software update. And lost a few pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good value as an entry level phone for a child

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated in Houston

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it just me, or does this phone not show the entire email when viewing Yahoo email in the vertical position? It also is supposed to be fast, but it hangs frequently when accessing email. Sound alerts and for voice-mail stopped working 2 days ago? This is the 2nd Samsung phone in the past month that has had these issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but I don't notice much difference between the S20 and the S8 that I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen and camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone was delivered on schedule and in great condition. Enjoying it. Works well w andoid auto

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some charging issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great upgrade from the s8 and s9. Some issues with charging touchy with 3rd parties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone so far. The screen's display is really clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i went with the blue. Always had black or grey before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the clerk messes up the screen protector and it has bubbles it it.

    I would recommend this to a friend