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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 505 reviews
  • Rated 5 out of 5 stars

    amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone but it is small so if you have big hands get the plus. If I were to do it again I'd pay more for the larger phone. But nothing wrong with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy this phone . i"m still learning all the different settings. I would but this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WOW!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many amazing unique features to it. It is definitely an upgrade to the Google Pixel 2 I owned previously. It's a beautiful sleek phone. With the price, I sure hope it lasts more than 2 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be holding up like any other samsung phone. Still think the price of phones is ridiculous though. The only was to combat that is to not buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for s8

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace samsung s8. Thought i was getting a deal at best buy until samsung sent me a email. Bought the s20 plus cheaper the best buys regular size phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hd my phone for several weeks and am very pleased with the speed of the processor and clarity of the phone sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To quality phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment in a while. Love this phone considering I had a note 4, definitely worth it. Good hand size phone for me. Not to big not to small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best phone I've ever bought. It was well worth the money spent and I usually don't spend more than 200 on a phone. I will gladly buy another Samsung galaxy when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from a S8 so this is a big jump for me but this phone is so smooth and fast to use on a daily basis. Plenty of battery to last a full day with heavy use with 120hz display is a game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5G-Whiz!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the latest iteration of the famed Galaxy line from Samsung. The 5G connectivity is really fast, and the 120Hz screen feels exceptionally smooth. The S21 is better, and the S22 is likely due to be out this fall (2021).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone! The color choices are awesome and the phone is absolutely what I wanted plus more!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Responsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and responsiveness of the phone, not to mention the screen quality and display quality are top-notch. 4/5 stars.. simply because of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new samsung device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Galaxy user since the 5 dropped way back when. Battery life is impressive on this one which is main reason upgraded from the S9 started having battery issues. Fast speed great device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my iphone 11 pro for this phone and let me tell you samsung did it right I don't miss my iphone at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Samsung yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I even begin? The camera is amazing. The screen refresh rate is exceptional, and the response time is phenomenal. No issues so far. Definitely a must have if you're in the market for a new device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves his new Samsung. He’s of the older persuasion and he likes that it is very easy to use and it’s so much he can do with it. He learns to do something a little more each day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pnone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S-8+ and the S20 is a much better size. The S-20 it faster and the camera is far better. I am glad that I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a beginninger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my mother and you have to understand that she does not know technology at all, however, she was able to understand how to use this phone and can read the text clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches expectations. Works better with samsung watch than my previous android (non-samsung) phone. I would prefer a more clean Android interface but will get used to Samsung skin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best I have ever had the camera is amazing and the security features are amazing, the download speed is ridiculously fast and I could not be more happy with my choice.

    I would recommend this to a friend