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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 505 reviews
  • Pros mentioned:
    Camera, Fast
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Its pink and girly. Pictures are beyond amazing. The graphics, apps and quickness is beyond anything I've owned before. Do get case and screen protector. Expensive but worth it. Love my music on this phone.comes with headphones and charger. Lots of memory plus you can add memory. Worth 1300 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Display

    Rated 5 out of 5 stars

    The 120 hertz on the phone IS AMAZING

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone screen is the best thing about this phone. And the cameras to! The 64 megapixel camera is really really nice. Oh and the battery life is also great! Overall just an amazing phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically only one phone on Android with screen around 6 inches and fits perfectly in mine small hand. Most competitors now is 6,5+ , pretty much unusable with one hand Screen is great, camera great. Phone reception- good. Only one big disadvantage: getting hot very easy especially during summer on a streets, so 120hz refresh rate drops to annoying 60hz.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Powerful phone packed into a moderate 6" body

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. A powerful processor is packed inside this 6" phone and the AMOLED display never disappoints. The 120Hz refresh rate is a nice feature, however I don't find myself using it often--it is great for games. Battery life is somewhat average albeit a bit shorter than its predecessor (S10). The camera takes nice, crisp pictures and the colors are pretty accurate. My only complaint is the removed headphone jack--would be nice to have this port available on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Thin and lightweight, not bulky/heavy. Battery life is amazing compared to the trash of the S6, which I upgraded from. Easily makes calls from places I couldn't make or get calls from and none have been dropped so far- another great improvement from the S6. I'm no professional, so the camera and zoom are satisfactory for my needs, but haven't shot any video yet. The pix are sharp and clear. The phone does alot, so I'll be learning it's features for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Fast

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. The camera is really good as well.chrages fast and dies very slow. Good battery. Is fast and has cool features as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    Best bang for buck! Camera is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I just switched from a Pixel 2XLso this was a massive upgrade. Camera is next level and films amazing video. The ability to install a huge microsd card for additional storage is a massive bonus. If you are after the best Android phone with best bang for buck and camera, this is the one! Oh and the screen is beautiful. Buy it! Buy it now!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S20 5G is a great all-round flagship and my favorite choice over S20 plus; It is stuffed with top-shelf features as the Galaxy S20 Plus. Apart from screen and body size, the differences between S20 models are almost negligible. I find the screen and body size perfect to my needs. Screen is sharp and has advanced camera skills. Though I feel price is on the little expensive side. Processing speeds are great. Battery life could have been better however ultra fast wired charging feels the gap. 120Hz screen refresh rate is good for the gamers. I think overall a good phone with the option available.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Size

    Rated 5 out of 5 stars

    Good phone, good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast, love the 120hz panel and honestly.. .this is the sweet spot for device size. For those of you exhausted of carrying around a small tablet...this will disappear in a pocket and is easily useable in one hand....which is a nice change. With the smaller bezels all around...it feels like you get a lot of screen in a smaller space. Otherwise...it's Android ..and just as uninteresting as IOS these days...but if you're invested in that ecosystem, it's a really nice phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone overall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my S7 Edge because of battery life, and it was heating up to the point I couldn't hold it. This phone has been great so far. Battery life has improved, no issues with any of the apps, security features are great, camera is great, and there is no heat issue. I recommend buying additional adapter and chargers for cheaper. There are generic ones for this model, and they work fine. Get a good case for it also just so you can protect the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, not huge for small hands, I really like the camera, it takes good quality photos,and is easy to handle. The battery last the whole day .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Display

    Rated 5 out of 5 stars

    very good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade from my galaxy so and it was a drastically different is love it the camera good screen is good and battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Dream

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this phone. I did not want the bigger models. This one was the best size for my pocket. I love the pictures and I love the ease of use. The one thing I can't say that I like too much is that Samsung wants me to upgrade my app and I don't want to do it. (Reviews say the upgraded app is not as good as the initial app). The phone is an upgrade and splurge from a dinosaur to a primo phone.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Size

    Rated 5 out of 5 stars

    VERY GOOD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much this phone for its size, display, speaker, cameras, software, design, the battery is ok for me (I really use it) and its fast charger is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent Phone but pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great specs. Camera, Battery life, smooth touch response and looks great. Becomes a bit bulky with cover and you cannot risk it without protective cover. Over all an excellent phone but I feel its a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wonderful device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the S20 is an incredible device. upgrading from a s7, Very fast , super fast, super fast charging, light, beautiful. It comes with a screen protector applied to the screen, looks so so good. i love this phone. I purchased the unlocked version that can work anywhere in the world and usa either with GSM or CDMA.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    My companion

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 2years now and still going. Battery ife is excellent and also comes with a fast charging unit in case battery runs out. Has very high quality cameras

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    My favorite phone.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my favorite phone. Speaker was loud enough for music for me. Camera was superb battery life was solid all day use. I dropped it in the lake and have been using iPhone as a replacement because I didn’t get the lost or stolen replacement plan.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Size

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the one you are looking for if your looking for one awesome on all areas speed, reliability, dependability, size, weight and not to mention price. It's all around been a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    Best phone ever!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!! Very convenience. It is very fast, and the camera has been great so far. I can see this being the daily driver for a few years and I recommend giving it a go!

    I would recommend this to a friend