Customer Ratings & Reviews
- Model:
- SM-G981ULBAXAA
- |
- SKU:
- 6395747
Customer reviews
Rating 4.6 out of 5 stars with 505 reviews
(505 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.6
Rating 4.6 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lifelong iPhone user switched and LOVE IT!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Far far superior phone and UI! I've used iPhones since the 2nd generation and up until now, I always believed iPhones were far superior and in the beginning they were, but... NOT ANYMORE! I know a lot of reviews said that the iPhones feel more substantial, but in my opinion, my S20 feels amazing to hold and I love the fact that it's lighter. Also, the UI with Android and Samsung One UI 2 is so much more advanced than iOS. Apple has stopped innovating and Samsung is picking up the slack and in a good way!
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend- Pros mentioned:Battery life, Camera
Rated 4 out of 5 stars
An upgrade during the Pamdemic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Phone ..and upgrade from S8. Have it w a protective case and works well.. since i use samsung warch ands see the messages there . The battery last all day in my phone . Recently w an upgrade ..the cam has more features .
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:Camera, Size
Rated 5 out of 5 stars
All Smiles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally replaced my Samsung Galaxy 5 phone and I've been smiling since. I'm still learning about this phone and it seems like I learn something new everyday. It's easy to use, perfect size, and the camera takes great pictures.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend Rated 4 out of 5 stars
Good phone not so good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want the latest and greatest from Samsung this is it. Although you will find cheaper phones with similar specs so if you're looking for bang for the buck look elsewhere. At least they took out the Bixby button. 120Hz screen refresh rate locked to 1080p is not a big deal for me but it should be included in 1440p because other manufacturers have it. Also, once you use a 120Hz screen everything else will seem slow. Battery life is good but nothing stellar. Overall a good phone which I can easily recommend over the S20+ and S20 Ultra unless you want a bigger screen and bigger battery. If you can find this phone on discount even better because $1000 is still too much for a phone.
I would recommend this to a friend- Pros mentioned:Camera
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was worth the money! I bought the phone for the camera and have not been disappointed, There are a lot of features to help me edit and get the best quality photos for social media. There is a ton of space on the phone to store and manage content. It is super easy to use and navigate. This has surpassed my expectations and continues to surprise me.
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
Great phone, would recommend to anyone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is great on this phone, you won't be disappointed. It's on the pricier side but it's worth it in my opinion, never disappointed by this phone.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Cons mentioned:Fragile
Rated 3 out of 5 stars
Great phone but super fragile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works great but i want to warn you the s20 series is super fragile compared to other Samsung galaxy phones. I had no complaints with the phone up until it fell less than 2 feet off my coffee table and that was with the Samsung flip cover case with the front flap closed. If your going to buy any of the s20 phones please do yourself a favor and don't make the same mistake i did and buy a good quality case with a good screen protector if you choose to get this or any of the other s20 phones. Just because the name Samsung is on the case doesn't mean its a good product. I bought the geek squad protection plan so im hoping best buy will fix the screen whenever they open back up due to the corona virus
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
No, I would not recommend this to a friend - Pros mentioned:Camera, Fast
Rated 5 out of 5 stars
Excellent, 120hz is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't expecting such a great upgrade from the S10. The 120hz alone is a great upgrade. The cameras are also improved. The less intense curves help with handling and speed is top notch.
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
GALAXY S20
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Samsung user and decided to treat myself. This phone is great for camera quity and excellent for mobile gaming. I play a lot of Fortnite and COD and the apps rarely crash! Super fast charging and nice graphic display! Highly recommend. Unfortunately no cons, since I only use my device for gaming and calling
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
Samsung S20 - The best phone model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a great fan of android models mainly Samsung. I was using S4,S7 earlier and S4 is still working after 6 years of usage. S20 5G is the best model I ever purchased. Its having a lot of features & flexibilities & best cameras compared to other companies. After many months of purchase, still exploring new features in it. I recommend S20 models to everyone.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:Camera, Fast
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone on a sale for my wife. She loves it! Great job Samsung... excellent camera, fast phone. Frequent updates.
I would recommend this to a friend - Pros mentioned:Camera, Size
Rated 4 out of 5 stars
Overall great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the camera. Good screen size. The phone is durable and kid friendly. I let my 2 year old watch movies and play with the camera. I don't have to worry about the phone breaking easily
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:Camera, Display
Rated 5 out of 5 stars
Excellent device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Camera. Screen. Design. Cons: Sometimes get warm when are you using the screen on 120hz mode and battery efficiency lows considerably.
I would recommend this to a friend - Pros mentioned:CameraCons mentioned:Overheating
Rated 4 out of 5 stars
Phone Will do
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone b/c my S9 went completely out. For me, this phone is okay. It tends to get hot and freezes up and I don't like that. The camera, however, is amazing.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:FastCons mentioned:Headphone jack
Rated 5 out of 5 stars
Best phone out there
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast phone. Does anything you want except have a headphone jack, but I use Bluetooth headphones so not really an issue for me.
I would recommend this to a friend - Pros mentioned:Display, Fast
Rated 5 out of 5 stars
The best smartphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best smartphone I have ever had. Excellent display, very useful and fast.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:Camera, Display
Rated 5 out of 5 stars
nice phone!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone quite fast like the color way and the 120hz display looks gorgeous! camera is super as well!, sure its a great buy
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend - Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
What can I say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a samsung galaxy s20 picture quality top of the line on a smartphone..very easy to use great quality,long battery love it :)
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brought this device on a amazing sale. Samsung did a great job with s20. Simple to use and its 5G. Having purchased the unlock version, I had to install the apps that I wanted and not worried about all those pre-installed carrier apps which only takes up space and can't be removed.
I would recommend this to a friend- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
best phone ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has an excellent battery life. The camera is phenomenal. The phone is easy to use and has few dropped calls
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend






