Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 505 reviews
Pros mentioned:
Camera, Fast
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone works very fast, the camera is amazingly good.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Battery life, Display
Rated 5 out of 5 stars
Great phone
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good display, great shape, really good battery timing
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Great new phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the unlocked S20 5G is fantastic. It’s really smooth. Great camera. I expect it will really shine when Android 11 comes down. Really happy to have bought them. I had a really good Best Buy associate and was more than thrilled to be able to trade my old phones and get some value for them. Thanks to Best Buy.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera, Size
Rated 5 out of 5 stars
Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone
Great camera
Perfect size not to big
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Display
Rated 5 out of 5 stars
Galaxy dont play
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GALAXY DOES IT AGAIN. Very smooth and convenient, display is perfect, data transfer has never been this easy on a galaxy. picture quality is still top tier. It’s just lovable. A must have
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Great smartphone with an amazing camera!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the Samsung S20 for the past couple of months. So far it has work perfectly, multitasking is great and runs smoothly even with many apps open at once. What it amazed me was the camera, haven’t seen a camera like that one in any other smartphone. So far I really liked the phone!
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Awesome Phone!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Husband loved the phone! Bought it for his birthday and he was very surprised. He was commenting on how great the sounds to the phone and how great the camera is on the phone!
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Phone of the year
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a huge fan of Samsung and the customization capabilities that come with their devices. The camera quality has significantly improved and the download speeds and load times are faster than ever. The best part is that I received it within 2 days of ordering from Best Buy.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Rated 5 out of 5 stars
My favorite phone aside from the note.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is better than the iphones I have used including my wife's iphone xs max imo. The os is stable, it gets great performance, and I can play metal gear solid on the PlayStation 1 emulator, I'm happy!
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Cons mentioned:
Expensive
Rated 5 out of 5 stars
Great phone, but pricey.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expensive , but probably the best or at least most beautiful phone out there( at the time). It could and should be a little bit cheaper , but it is what it is.
Everything is very polished , hardware and software.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Cons mentioned:
5g connectivity
Rated 4 out of 5 stars
Mostly fine
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. 5g is a joke in our neighborhood so 5G+ would have been useless. Screen size is acceptable for my 65+ yr old eyes. Finger print lock only works half the time. Have not tried the face recognition. Ear buds connect well. Wireless charging works well.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
THE BEST MOBILE PHONE I HAVE HAD SO FAR.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LAST MIND I HAVE BEEN VERY LATE IN TECHNOLOGY AS REGARDS TELEPHONES, MY LAST TELEPHONE WAS A SAMSUNG GALAXY S 7, NOW I HAVE THIS WONDERFUL SAMSUNG GALAXY S20 5 G TELEPHONE, I AM NOT FOR ANY FANATICO DEL GATE 5 MY PREVIOUS IN ALL ASPECTS, YOU WILL NOT REPENT
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Nice phone
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is on of Samsungs best phones to date. The Camera is way better anything Iphone can come up with. The 5G picks up well as it should in 5G areas
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Cons mentioned:
Fragile
Rated 4 out of 5 stars
Best phone yet
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've recently upgraded from the s8+ and I'm loving all features and noticing the differences. Wish it was a bit more durable I've seen so many comments on how fragile these phones can be so be safe!
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
SAMSUNG S20 5G
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I been an Samsung fan when I got my first Samsung phone and I just love Samsung Galaxys especially the S20 5G. Im in love with this phone and its worth to get super fast network with the 5G. Awesome quality photos and videos and alot of GB.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 5 out of 5 stars
Excelente Phone!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung is clearly one of the world leaders in technology, and especially in cell phones.
This is its latest model, and the truth is excellent, the camera is incredible, it has very good capacity and response speed for the operating system and applications.
I would recommend this to a friend
Brand response from Samsung
Posted .
Thanks for the review, Luquis. Good to know you like the features on this phone! ^Elizabeth
Rated 5 out of 5 stars
Awesome Phone s20
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been eyeing this s20 for sometime now. Finally decided to get one and from there I never regretted it. Phone is slick! I love the design and the performance this phone offers!
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Camera
Rated 3 out of 5 stars
good phone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i guess it's a good phone. I usually wait 3 years before updating my phone so i can really see the new features. just upgraded from the s10e. battery life is just ok doesn't last forever, or even 6 hours with just browsing facebook and instagram.. the screen protector it comes with scratches EASILY. I've had this phone less than a week and it's already got a scratch, from idk what. This phone has also caused me to have migraines and made it hard for me to focus on the screen no matter how bright or dim the screen is and if the blue light fliter is on or not. The zoom cameras are nice, I just think it's silly for a phone to be needing so many cameras.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Very fast and snappy!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone has been nothing but great. It is fast and the display is amazing!! And of course can't forget about the camera too, which is insane as well!!
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Not too big, not too small.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone for my wife after she used mine and she was impressed with it. Its perfect size. Not too big so it fits in the pocket easily without feeling like you carrying a stone. I love it and my wife loves the phone too.
This review is from Samsung - Galaxy S20 5G Enabled 128GB (Unlocked) - Cosmic Gray