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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 505 reviews
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    I love my phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. The camera, size, screen, storage, UI. Everything is perfect. Samsung nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Size

    Rated 5 out of 5 stars

    It's Grrrreat!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It's very fast with a great screen. It's a good size and easily fits in my hand and my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    samsung it mins new genration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought for my mom realyy very nice colur and camera result ,display quality,i love this phone,highly recomanded

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Would be using this for a while

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S20 is the best phone i have ever used. The camera and the quality of the picture is so much better than my Sony 20 megapixel camera. The only thing I find it difficult is to take screenshots. I wish it was easy. The overall look is very attractive as Samsung always has.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Android forever now, my previous devices included the original Droid, a Galaxy S4, a Nexus 6p, a Google Pixel, and most recently a OnePlus 6T. I was very content with my purchase of the OnePlus, but the 120hz display and sleek bezels of the s20 finally brought me to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    5g connectivity

    Rated 4 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate the gray color, but case cures that. great battery life. 5g in some areas but when connected data seems slow. so i turned off 5g.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gallery phone 5ak3s great pictures and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Still a beast of a phone in 2022

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a beast of a phone in 2022. Later models haven't improved on a lot. This phone also feels better in the hand and has a higher screen resolution than the S21. It's plenty fast, has a great camera array, the screen is bright and gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from S7, I like the size, Color it displays, photos are great, sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fast

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from galaxy s8...much faster and battery lasts all day no matter how much it is used.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    Great canyon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best current Android devices very fast very responsive camera is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this color and i love its camera everuthingg is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Greatpics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have purchased a smart phone. I used a flip phone. I like this phone because it is not heavy bulky or too big. I was looking for a phone that would take good pictures for my business. It is great for that. I have learned to use it fairly fast. Great phone and I got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to give this a 4.8/5.0 only because I bought the unlocked version because they are supposed to work on all carriers but when I use it for att they won't let me use VoLTE or wifi calling which I need in my area since service isn't the best so I will be returning this phone and swapping It for the att model. Hopefully this is a good enough reason to wave the restocking fee.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Display

    Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crystal clear display , nice pics, very fast processors, jack of all , only one con its is very slippery

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    Unbeatable camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of this phone is amazing and the colors of the photos are so lovely!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Galaxy S9 with this phone, and the processor speed is incredibly faster, and it has much better cameras. I am very happy with my upgrade. My only complaint is that Samsung and Apple keep raising their prices but continue to put out phones that are negligibly better than other companies. Next time I upgrade, I'm going to consider other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone....depending on what your upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love this phone. Its a great phone with awesome features, plus the pink is such a cool color. I upgraded from the S10 and if I hadn't gotten $600 for it I probably wouldn't have upgraded, but if you have an older phone say an S9 or S8 then I would highly recommend upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I buy in gray color. I ove the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love the color and camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung fan. I love the camera and the color of my phone.

    I would recommend this to a friend
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