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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 505 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S20's camera, battery life, display, speed, size, price, performance, and unlocked feature. They appreciate the improved camera quality, long battery life, large and immersive display, fast performance, and the fact that it is unlocked from Samsung. However, some customers are negative about its expensiveness, the removal of the headphone jack, overheating issues, unreliable 5G connectivity, and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 505 reviews
  • Rated 5 out of 5 stars

    Best Samsung so Far

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale was not disappointed. Bought the unlocked version and was able to connect to any cellphone carrier. For me it was connected to Metro by T Mobile. Everything worked well with no issues. WORTH IT !!!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gifted purchase to a person who is very knowledgeable about phones & knows what she needs. I haven’t received any complaints back on the device. Yes it was very expensive but a birthday present To someone who needed a new phone & this was the phone of choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my Galaxy S8+. I know the GS10 is cheaper and all, but THIS phone is a major major upgrade and is IMO, better looking. This phone is very very quick and the camera is amazing. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Samsung Galaxy S20 5G. It's a great entry phone of the S20 line of phones. I bought the unlocked option and will do so going forward, because it is generally cheaper if your buying outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S View Class and Perfect Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the s20 so much, it's really the perfect size for a phone. I upgraded from an galaxy s10e to the s20 and I couldn't be happier. I was a little worried because people said that the s20 was not so great, but that couldn't be further from the truth, great phone and awesome cases by Samsung. The S view flip cases are so much better this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S20 5G ENABLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version has awesome features in the camera that I highly recommend if you are a blogger, loves to take pictures, etc. The added features are very useful and makes upgrading well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good offer 800 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone 850 !! Instead of paying $1,000 a contract with AT&T which there are ridiculous!! Who's talked you into a long commitment I'm good with that rather paid the 850 and contract-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale as it was $100 more than the S10. So far love the phone but very different from my old S5. Calendar and contacts took time to figure out, very different. But great phone

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had weird issues connecting with Verizon. On this unlocked phone the 4g doesn't pop out only LTE. I don't know if it's 4g but they said it is. Everything is great and bigger screen. Fast phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone quality & protection plan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom & it’s a good phone. Only minor thing, my mom dropped it once on the concrete & it had a case, after it dropped the screen completely damaged & the ink spread. Basically couldn’t do anything but phone still turned on. Bought geek squad protection & just needed screen repair but had to send out entire phone in exchange for another repaired phone for about $200-$250. Which I thought was ridiculously expensive for minor issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality Fit Feel and Look

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want a new phone but it was time and this device was perfect. Fits the hand perfectly...great call reception nice quality feel and appearance. Battery staying power. Glad i ruined my last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a fantastic phone! It does everything I need very well! The most impressive part is the camera system, which even had a professional section to adjust iso, shutter speed, contrast, and a bunch of other options. It does have three cameras giving better choices for how far your object is. The phone itself is so comfortable to hold. Its big enough to see everything yet small enough to span much of the phone with one hand and your thumb. It has an option for 120hz at 1080p and the motion is so smooth! I upgraded from a galaxy s9 and the Samsung dex continues to be very useful. There is no disappointment with this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love that it's unlocked. I have Sprint and activation went as easily as it can with them. The phone is nice, and camera takes beautiful photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    So fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent super fast phone (12 GB or RAM), cameras are incredible, tons of memory for storage, 8K videos are awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    It's a phone...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. It does what smart phones are supposed to do. I would give 5 stars but I given how expensive these things are getting I just can't.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not maintain a connection to my Verizon service. I ended up with the S20+ but really preferred the size of the 20. It dropped calls constantly (a couple of very important ones unfortunately) and I had to return it as a result. It's too bad because the size was perfect and the cloud blue was a gorgeous color, but the S20 apparently isn't a thing for Verizon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. The speaker is amazing, the camera is phenomenal the whole phone will not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Probably the best Android phone that you can buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as 'Open Box' and I love the looks and feels on this phone. Screen is amazingly vivid and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great phone super fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Galaxy S6 with the Galaxy S20. Expected better performance than the old S6 and got even more than expected. Great super fast performance.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Huge Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from last Samsung phone. Screen is super crisp and it synced up to old Phone with minimal effort to transfer data and contacts.

    I would recommend this to a friend