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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 400 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 5G's camera quality and battery life as exceptional features, frequently praising its performance. However, some users expressed disappointment over the lack of expandable memory and the absence of a headphone jack. The fingerprint reader also received mixed reviews, with some finding it challenging to use. Other features like screen size and 5G capabilities were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 400 reviews
  • Rated 5 out of 5 stars

    Very Good phone for Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my phone end of the June, when Best Buy and Verizon run special promotion, making the final price almost 50% of MSRP. I have purchase the phone because I have had good experience with old Samsung phones. The phone is really solid,easy to manage with one hand and has a lot of features that I need. The phone luck microsd slot, but I have manage to use only built-in storage of the phone. Highly recommend Samsung Galaxy S20.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost the same as the S10 just a better camera. Quality Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    replaced an S7

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my S7 with this phone - bigger screen and sharper resolution - I love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better and lasts longer than my old S9. Wish it had an SD slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone at a discounted price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and even started getting 5G signals this weekend. Real fast internet!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple killer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came over from and IPhone XR. This phone blows the IPhone out of the water in every way!

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Nice, but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am OK with the quality and feel of the phone overall. I'm disappointed with the price - as it seems high for the limited features (small screen size, lack of headphone jack and no option to add memory card). Bought it as a last-minute gift for someone. Hoping they are happy with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my boys as their first phones. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Nice and easy to work with this phone. Pictures and display quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Functional. Love it. This is my 4th Samsung phone and will continue to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my s8. Size wise. Totally preformed better. Happy with this upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung Phones Keep Getting Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung phone as expected. Incredible color on the screen and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone no issues so far ..better than the 10 now 5g is getting better

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price per month was terrific the size was far better than my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Android phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of using this phone is great for someone never having an android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Like the size and the features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size its easy to see and read . The keyboard is also easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy S20 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, still getting use to it. My last phone was S6 so a big jump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5G Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my sons phone to take advantage of the 5G capability for is post graduate studies. We had to order it from the web site to get the color he wanted. It came directly to us and was simple to activate but there was a little trick going from 4G to 5G. Just need to read and follow the directions. You will need another phone to complete the activation. Great purchases

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    It holds up to the hype

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the headphone jack but other than that the phone is pretty great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use and the size of the phone makes it easy to hold.

    I would recommend this to a friend