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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.4 out of 5 stars with 400 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 5G's camera quality and battery life as exceptional features, frequently praising its performance. However, some users expressed disappointment over the lack of expandable memory and the absence of a headphone jack. The fingerprint reader also received mixed reviews, with some finding it challenging to use. Other features like screen size and 5G capabilities were generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 400 reviews
  • Cons mentioned:
    Memory, Ram

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No expandable memory and only 8gb of ram when purchased for Verizon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 3 out of 5 stars

    Great camera but lacks storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: This 5G UW version for Verizon does not include microSD card slot/holder.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, does what I need it to do. Love the color too, slightly iridescent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great price with a great phone plan. Works well. Functionality is phenomenal. Cant go wrong with a samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my s8 on Verizon. Just got the android 11 update as well. Haven't played around with all settings but love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not had a chance to use all the features yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a lot to this phone so really cannot rate it yet. plus it is my son's phone but he seems very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my rubber case. Protects my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to have dropitize when my phone is in my back pocket. This rubber (not plastic) case protects my phone when it lands on the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device with new technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it installed all the apps from old device, as expected, except for the samsung health that is missing the pressure test. overall a great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did what I needed .. great color and quality no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a good accessibility for those who are blind or visually impaired. Clear voiceover and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides extra insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides that extra amount of insurance that the face will not get damaged. Need to be extra careful following directions, however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone plus customer svs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    because of a trade, it took an extra few minutes to process me out but all in all very good covid-19 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    timeliness was fantastic. ordering online was simple. the tracking was accurate. and this phone came undamaged. love the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, the preloaded items you cannot get rid of are as always, a pain that should be removable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better deals at Best Buy than buying directly from Verizon. It's a good quality phone at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's phones are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Samsung phones now for many years and they are always good quality with great features. This one is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one on my phone. This one is for my wife's phone. Saves the screen of these expensive phone. Would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More customizable than an iPhone e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Just switched form an iPhone which has seemed pretty stale and love the customization android provides.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not much different than my s8 besides the upgraded camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Motorola to a Samsung. Takes some getting used to. So far no complaints.

    I would recommend this to a friend