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Customer Ratings & Reviews

Your price for this item is $38.89per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S20 Ultra 5G's camera quality, battery life, and screen size, frequently praising its performance in these areas. Many also appreciate the phone's ease of use and the smooth experience provided by the high refresh rate. However, some customers find the price to be a significant drawback, and the lack of a headphone jack is another point of concern for a few. The 5G capabilities also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-317 of 317 reviews
  • Rated 4 out of 5 stars

    works well, but bulky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, but bulky and the camera isn't as good as they said it would be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but wish it could do more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, but for the price, I wish it could do more. Not a good value.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not worth 1500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could be better nothing new just better than previous i

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera sometimes doesn’t want to focus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, but the camera sometimes stuck in blurry mode! And that is under both daylight and night lights. I’m replacing this phone soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overhyped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some good things to like but the camera is overhyped,100x zoom is useless..it freeze sometimes!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Easy to use. Fast. Great pictures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this phone for a good while now, I initially chose it because of the sleek and clear imagining. I love how fast it is, i have over 1000 pictures in my phone and many emails, yet my phone still performs at great speeds. The camera is very detailed and you can zoom into things and see very clear objects that may be far away. I really love the storage space, knowing i dont have to pick and choose from pictures to make more space. Id have to admit i have dropped it multiple times and its still holding up strong so durability is a strong quality. Also, if you're like me theres samsung pass on this phone that allows you to save your information to sites which is very safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average product. Overrated perhaps . Not impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointing product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is too big but the auto focus really sucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No no no

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this phone. So many problem and not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I was quoted a completely different price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm am not happy that my order was completely messed up and I was charged full price with no type of incentive. I talked to att and they told me to try n reach out to you first but if I can't be taken care of asap I will be returning everything and reordering straight from att.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd dud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one got hott really fast. Returned ASAP. 2nd one had camera problems. The “108mp camera and 100x zoom” was severely blurry and “shook” no matter how it was held (even flash against a surface the camera still shook” Deff not worth the $1400

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overbilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled my geeksquad for the S9 when I got the new phone 5 months ago but I am still getting charged for protection. It's frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not satisfied with the promotion they had going. Had to return phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    u won't regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone , I recommend u getting this phone if u love a big screen and camera oh and did I mention 120hz speed its insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I switched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first samsung and I love the galaxy line. They have so many additional features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    s 20 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want a phone that comes with the SD Card slot this phone and note 20 ultra is the phone for u. Don't get s21 s21plus s 21 ultra they don't come with sd card slot just heads up but if don't care about not have sd card slot then s21 series is for u

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont even bother buying anything samsung if you ever crack screens. They will void your warranty if you have cosmetic damage. Even if its a component issue such as their horrible speakers they wont warranty their bad parts if you have anything cosmetic wrong with your phone.

    No, I would not recommend this to a friend
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