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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 504 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thus far this phone has been good camera is awesome and responding well to apps

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Picture and sound is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new samsung galaxy s20 is great, the speed and picture is one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera! Battery is awesome as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Cellular phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone, the camera is amazing and its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great phone, a little fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed the new S20 Ultra. It is my 4th smart phone (3 samsung and 1 iphone) and i have really liked how it handles and its battery life. My only issue is both S20 ultras one my plan already have marks on the screen from things that havent caused damge to my other samsung phones. Neither scuff is too serious to warrant getting a new phone but definitely something to look out for. Would definitely recommend having a screen protector on it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is fantastic. Speed, display, new functions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! Lots of Features! Ease of use, great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so awesome. The screen is huge, the camera is just wow!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, super fast. Camera shoots great pics, well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding device phenomenal features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly samsung outdid them selves with this one, I always buy a phone based off of its camera as thats the one thing I use the most! Not only is the camera easy to use it takes the most Vibrant photos! I went from a S9+ to this S20Ultra I must say I'm pleasantly surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone so far..the camera is amazing..SUPER fast as well..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good upgrade from my S9+. The camera has improved, especially the night shooting. Biggest complaint so far is the finger print sensor and the facial recognition lock. Neither work as well as my previous phone or my work phone (apple xr). There are instances where the finger print sensor just will not read my finger.... frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Awesome camera. Battery does hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, easy to use. The Cameras are great too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great pictures and charges really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not all cameras are created equally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the guy that wants to go a new $1,000.00 phone everytime one comes out but I was due. I grew up on Android so I refuse to switch and I love photography so the new camera was what I was most interested in for those pics I can capture without my bag of cameras. So it has been worth every cent so for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, fantastic camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! It is my third Galaxy and I don't think I would ever use anything different. The camera is fantastic. I never thought I could ever take a picture of the moon with a phone! I've tried up upload it but it doesn't seem to be working where I am. The service isn't the best here, but trust me, it is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone easy to use great camaras and love samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great phone. Easy to use has a great camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera glad that I upgraded …. ease of use

    I would recommend this to a friend