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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 504 reviews
  • Rated 5 out of 5 stars

    If you go 5G, you can't go wrong with S20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints, the S20 5G Ultra is everything they said it was and more. Very user friendly and the features out matched my wife's iPhone 12 pro max, she couldn't close her mouth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just really getting into the S20 Ultra but so far I have been impressed with the display. Looking forward to taking it for a spin to see what all it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great on it, the camera buggy but that is due to a Samsung issue that is being addressed already. After that update gets pushed, I'd say a perfect phone. Especially the 120hz display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I do have to say that my first phone came with a damaged mic aftet 3 months but after getting it switched out Ive had no issued

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone mad they put all the buttons on the left, bigsby is the same as the power button that can get annoying and sometimes it glitches when locations is on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the camera. It has a lot of bells and whistles. Especially like the feature where you wave to take a selfie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since Ive had a Samsung phone and boy I'm glad I got it. Beautiful display. Great eye appeal and diggin it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Phone After Many Years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a new phone in about seven or eight years so buying the high end Galaxy S20 Ultra was based largely on the easy monthly payments that Best Buy offered. I'm excited to have this phone hopefully for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an inexpensive phone, but I've always had Samsung phones and continue to like the quality and features. It was time for an upgrade, so I bit the bullet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s phenomenal device. My wife and I each bought one at the same time. She loves hers. I had to exchange mine for the smaller S10. (See my other review.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Great display and touch screen. Only thing that Apple has over this phone is the photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I got new phones and we're really liking them so far minus the lack of a headphone jack but that hasn't changed our opinions overall on this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Camera is amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't checked out everything this phone can do, I'm really liking it. The only con is the ring tone isn't that loud. My note 9 was a lot louder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from samsung 7 edge which was disappointing to this one and so far seems quite better I just don't like how many gb space is taken of the 128 with unnecessary apps and updates right after buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the best I've purchased. Very responsive and can run anything. I was skeptical coming from the iPhone but I've been convinced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, good features, fast and stable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 100x space zoom is pretty cool, even if it is just a digital zoom (not optical/lens based). Plenty of storage. The screen display looks crisp and bright. Lots of features I still haven't explored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S20 Ultra is by far the most advanced cell phone on the market. Apple has their work cut out to even come close to this phones abilities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great deal for this awesome piece.. love the Samsung galaxy phones, quality, sharpness, price, details, specs.. and many other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone so far. Still trying to learn my way around. It is a top heavy due to the camera lens but other than that it is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much to learn about all this phone is capable of, it's incredible... I love it, especially the picture/video capabilities...

    I would recommend this to a friend