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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 504 reviews
  • Rated 5 out of 5 stars

    Samsung Galaxy S20 Ultra 5 G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My city of Richmond is not 5 G yet but wanted to update my Samsung Phone. I do enjoy the Samsung phone. Much easier to use than my Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a life saver. this phone connects to my hearing aids and makes using a phone easy again. very expensive but worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S20 Ultra 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung need I say more? I know I will be happy have a lot to learn but I gave it 5 Stars cause I know it will not let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only difference in this phone from the note was the camera and really should have not upgraded to this phone for a camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The next Great Samsung!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but the camera setup is worth it if you take a lot of photos and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet, but Best Buy was very accommodating in current pandemic situation. We picked it up after ordering online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great after 2 yeas plus! Love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using Samsung. I'm usually an iphone guy, but I've been very surprised at how well this phone is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG S20 ULTRA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PHONE AND GREAT SERVICE AT BEST BUY THE EMPLOYEE THAT TOOK CARE OF ME IS AN ASSET FOR BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Love so much better than Apple! You can do so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Love everything about it. The best of the best. I only buy Samsung products, and this is why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a better camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great features but the biggest downfall is the camera quality. Takes very poor out of focus pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves phone. I love the look and sleekness. Never go wrong with a Samsung phone. Best quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with awesome camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my new phone. I have been a Samsung phone owner for years now and this phone did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous phone. Set up & transfers took a little time but was perfect when done. Good buy & good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Miss Anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As they get newer, they get better. The S20, along with my S3 watch, I never miss anything, period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bigger and better S8. The fingerprint recognition is not as good.. is it worth the money.. IDK yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone at an excellent price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this phone. We're more pleased with the excellent service provided by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great buying experience. They were very helpful setting up the phones for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE AND COMPUTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS BOUGHT FOR SOMEONE OVERSEAS SO I CAN'T GIVE YOU A REVIEW BUT I HAVEN'T HAD ANY COMPLAINTS:)

    I would recommend this to a friend