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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 504 reviews
  • Rated 5 out of 5 stars

    General

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't really wanting to upgrade as there wasn't anything wrong with my S9, but so glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's an awesome device. I hate that Verizon has the Hiya call identification disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the note i had was exactly the same only different thing is the camera is better on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very great phone but the Camera is kinda blurry when you try to to scan stuff while shopping or ads Other than that there is no complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, ready setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, it was delivered quickly and so ready to setup with my existing carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great phone so far. I will go to best buy for everything I need bc the service was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Good enough for the $$$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in an s10+. Thought the 100x camera was going to be the bomb. Wrong. The pictures are very blurry. Hopefully a software update is in the plans.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited options but feel I will like this phonep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just figuring out what is what. Slender. Can't wait to find an available case. Not finding any of brighter color. Both options for phone color are dark... I carry a bag - need to be able to easily find whether it is in my purse or my darker in color table, desk, ... Can't rate more than a good as brand new...u should provide a "Not Sure" answer to avoid a "No" response. I do like the lessons that pop up every now and then

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best phones I have purchased. I get a new phone every 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the most expensive phone on the market, but performs and has all the specs to back it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bells & Whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many "Bells and Whistles to keep you entertained or take a picture, but within a week a small bubble developed on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S20 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever, should never have left Android. Everything about this phone rocks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone so far. First tries with camera aren't as good as I thought they would be, but could be learning curve coming from S9+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone says its 5g but only get 4g even in my 5g internet, camera zoom very nice, but you really need a steady hand to get photos moves very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the transition to this phone has been very flawless. As good as marketed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures shot with S 20 plus camera looks so natural with the color back ground makes me feel like a professional photography.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 20S ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Mucho better the previous model. Very good service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE ON THE MARKET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY FAR THE BEST PHONE OUT THERE TODAY. HAS MORE FEATURES AND SPEED.....WELL WORTH THE PRICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased for a good friend of mine. She was very happy with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phone is very slippery without a case. The outside should be a rougher material.

    I would recommend this to a friend