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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S20 Ultra 5G Enabled 128GB favorably, particularly praising its camera quality, battery life, and screen size. Many also appreciate the phone's ease of use and the smooth experience provided by its high refresh rate. However, some customers find the device's price to be high and its weight noticeable. The 5G capability is also a feature that is appreciated by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 504 reviews
  • Rated 5 out of 5 stars

    This phone is everything i expected and more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything i expected and more and would definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phones are the best. Always had this and will always be my choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the buttons are on the right, took a bit to get use to. Overall love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic photo's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung user most of my life, this phone does not disappoint at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy S20 Ultra 5G Enabled 128GB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter - it's what she wanted and she likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talk about cameras! WOW doesn't come close!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The summary says it all. Phone is still a work in progress for me, but I'll get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be biased because I'm a big Samsung fan but they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. My only gripe is it doesn't come in pink in this version of the s20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite phone to date! Love everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung phone with all the bells and whistles haven't had any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did enjoy this phone the camera systems are amazing however I do enjoy iPhones more so I did return the phone ultimately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am usually a Note user, but the S Ultra doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always liked the galaxy phones . I upgraded to this because of the quality it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy samsung. Great phone as expected! Great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied, I really love the costumer service at Best Buy, Salinas CA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the many action shots features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, was reluctant at first but once protection cover was on I'm am sold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone. Fast and reliable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone couldn't have been any better unless it had Facetime capabilities. Then it would be an all-around contender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is expensive but it is worth it it has the best quality ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera focus isnt great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the camera is great then i try to take a close up of something simple and it wont focus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always pleased with a Samsung. Love the Android operating system

    I would recommend this to a friend