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Customer Ratings & Reviews

Your price for this item is $700.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 449 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 Ultra 5G's camera, praising its quality and performance. They also appreciate its long battery life and user-friendly interface. However, some users find the phone to be quite expensive and a bit too large for their liking. Additionally, the lack of eSIM support is seen as a drawback compared to other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 449 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S 20 ultra phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S 20 Ultra phone is the best one yet. Has all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone still works with a great camera quality

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, very nice and fast phone. Very nice pictures as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many useful feature. Processes fast! The camera is absolutely fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use my and over all great love the black and gloss look on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect gift for my dad who loves photography with 108 megapixel camera.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone plenty of storage for pictures, video and data. Very pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever owned. Love this phone. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera and system update is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great even for the price, I love my ultra, the camera is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    best to get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great specs and price..camera is great..galaxy s is my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality cellphone. But missed cleae case that comes inside the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box excellent - brand new condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom for Christmas. I picked up an open box excellent and saved a couple of hundred dollars. The only thing different was the shrink wrap from the box was gone, but everything else is new, even the protective film was still on the phone. Worth every penny and to see that she has a very functional phone was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    best phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone best in 2020! Camera is crazy good highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Ultra was it's name!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the iPhone look like a Windows phone.. Phone's dope!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone.. Love how smooth it is, no lag. Camera is awesome..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new phone! Super fast! Easy to navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good phone, good camera, good screen!great!love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the cost is more. Camera great. Have we not tested 5g yet

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, camera quality on point. Still using it tho. A bit bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the price if you already own an S10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hype of the S20 surrounds the camera. But, when comparing video from both the S10+ and S20, the difference is quite minor. The much hyped 8K mode is useless for tue most part. You get a large file size and an unsmooth noise filled video. In most cases, video quality decreases when you record in 8K. If you already own an S10 series phone, the only thing of note in the S20 Ultra is the telephoto zoom. 99% of the time, comparing the difference in quality from an S10+ to an S20 series phone is like playing a game of spot the difference. Not worth the high price Samsung is asking for. The 108MP camera slightly improves photo quality, but if you try to zoom on a 108MP photo you took, the image becomes a blur anyway. Considering the high price of this phone, I would not recommend this to anyone. Unless you care to spend over $1,000 on a mediocre telephoto zoom, stick to an S10, or buy that instead

    No, I would not recommend this to a friend