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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 33 reviews

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88%
would recommend
to a friend

Customers are saying

Customers highly value the Galaxy S20 Ultra 5G's camera quality, citing its amazing picture-taking capabilities, especially in low-light conditions and its impressive zoom. The phone's long battery life and ample storage space are also frequently praised. Positive feedback also highlights the smooth and enjoyable experience provided by the high refresh rate screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is nice and good quality. the camera is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I love how crisp the new camera is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 100x Zoom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, nice upgrade from my 9s plus. The zoom feature will be useful when I go to concerts or sporting events. Also with all the space won't need to worry about freeing up space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All day battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with Samsung for awhile now this phone is great coming from a s8 and up. But if u have a note 9 and up I'd recommend to hold for newer versions. Unless you have money to splurge. My only complaint is the focus issues hopefully am update will fix that. As of today April 16th 2020 its still present after current update ATCT. If this changes I'll update my information.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased. Noticed vast improvement in display from my Galaxy S8+. As for anything else, we'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is awesome, also great sounding speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far very happy overall. By far the fastest connection phone I've had in areas that would not want to connect..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Falshship phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flagship phone with flagship quality. Nothing really considered to be bad, but there are small details Samsung should improve on. Overall, this phone has a great package with hardware and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice step up from S10 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting use to it but a big improvement from the S10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end. Plenty of features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top of the line Android phone. Lots of features. Big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from an 8+. It works well and very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome powerhouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great specs. 16gb memory and 120hz display!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera needs to be better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone except the camera on phone needs to be fixed. Price of $1600.00 is very expensive for 512gb Samsung Galaxy 20 Ultra.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sent back ....you couldnt hear on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sent back---didn't work and took about 8 hours in 2 days for nothing order another one and it disappeared so wasted another hour there today

    No, I would not recommend this to a friend
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