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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 Ultra 5G's camera, praising its quality and performance. They also appreciate its long battery life and user-friendly interface. However, some users find the phone to be quite expensive and a bit too large for their liking. Additionally, the lack of eSIM support is seen as a drawback compared to other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 449 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Everything is very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for almost 2 weeks and i really love it. The camera is out of this world and the way the phone looks is just incredible. Used to have an iphone and tried to switch it up a bit and its the best decision ever. The samsung ultra 5g is the best phone right now, just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best Samsung phones out right now!!! I have had literally every single Samsung phone there was, from s1- s20 ultra and this is by far the best one yet. I highly recommend it more then the new iPhone 11. The iPhone 11 just came out with the features that the Samsung s9 had in the past. THIS MEANS SAMSUNG IS UP TO DATE BY 2 YEARS!!! The phone indeed makes 8k videos, the resolution is amazing, the speed on this phone is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone super pictures quality great battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Flagship Smartphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2020 has been a long, strange year for me with smartphone purchases, and by far this is my absolute favorite. I bought and returned the Samsung A50 (I was really underwhelmed by it), I bought and returned an iPhone 11 (while there's undeniable good aspects to iOS, Apple keeps the platform so locked down compared to Android OS that it's really kind of painful) and otherwise I've been using a Moto G7 and a Moto G Power. However, the Samsung Galaxy S20 Ultra is, without a doubt, the Cadillac of the Android platform. Its *very* fluid and quick (and that's not even using the 120 Hz refresh mode it's also capable of) and their own graphical environment, One UI, has really come into its own with v. 3.0, which is what ships on this phone. In my opinion, having had a chance to compare it to Google's own stock user interface as well as the latest from Apple's iOS, it strikes a very good balance between being functional and being pleasant to look at. If you're on the fence debating between an iPhone and an Android-running phone, seriously consider one of the Samsung Galaxy S20 (or S21) phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Aweseom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen Great camera Fast Slim Great features Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera, battery life, and 120hz screen is easy on the eyes. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Its great phone i switch from iphone to this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera quality and large screen which i love. Also battery lasting is my favourite

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    great camara

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camara, clear picture. It has a much better battery life than my last phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Durability

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing camera also I have dropped it so many times and its so durable. Great phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best 2020 phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever, battery life is amazing, camera is out this world.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    good design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera. Going from the s9 to this? Huge! Camera is great. Copying my phone to this was the easiest thing I have ever done. Lots of nice features. Great look and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    The cameras on this phone are awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The cameras are awesome and the battery lasts so long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and awesome camera, long life battery. It all worth it

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    110%

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, and amazing potential in the camera department. (;

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung S20 Ultra has been a joy to use over the last two months that I have owned it. Once a few modifications are made, I am able to get 3 to 4 days of battery life out of it with it's 5000 mah battery. All of the other features are the same as other Samsung phones. It helps that Samsung will be doing 3 years of updates now instead of two years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone I owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great design, great camera, great picture. This is the best phone I got in the last 20 years, I have it for one month now, no problem at all with the system, everything works as expected, the video cam is great and all the pictures looks wonderful. I recommend this phone it worth every dollar. The design is great, I haven't try the waterproof feature yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Huge screen, fastest charging I've ever seen, super long battery time great camera and still exploring. The length can make it a bit difficult to comfortable hold when texting (even though I have some decently large hands) but with someone who has large fingers; the larger touchscreen keys that naturally show up are much appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera, easy to use, lasting battery,

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Best Android phone money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it again with this phone. It is a perfect all-round phone that checks all the essentials that a cell phone must have in 2020. Pros: Amazing Camera(s), Awesome battery life, super fast processors and a bunch of useful extras such as wireless charging, water resistance, Dex and the best display on any phone. Cons: Expensive and Heavy

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top knotch. Very fast. Fantastic pictures. Love it so far.

    I would recommend this to a friend
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