Customer Ratings & Reviews
- Model:
- SM-G996UZKAVZW
- SKU:
- 6444518
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Galaxy S21+ 5G 128GB's camera quality, battery life, and ease of use, with many praising the screen size and phone's lightweight design. However, customers are negative about the lack of expandable storage and the absence of a headphone jack, expressing disappointment over the removal of these features. Positive feedback also highlights the phone's performance and 5G capabilities. The absence of an SD card slot was another recurring negative comment.
This summary was generated by AI based on customer reviews.
Awesome price for premium phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this phone and Best Buy had a great deal for this premium phone, the best price that I could find.
I would recommend this to a friendFroglady
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charging and fast searching. Same feel as previous phone so easy to get used to.
I would recommend this to a friendBEST PHONE ON THE MARKET
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST PHONE ON THE MARKET! Only complaint so far is the battery life has not been as good as the Galaxy S10+, but it's still comparable.
I would recommend this to a friendVery good phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone but the only down fall they charge you extra for the charging block and no ear plugs included.
I would recommend this to a friendGreat Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving my new phone. I traded in the S10e and it was easy to switch over and get it up and running. !!
I would recommend this to a friendGreat customer service cell phone desk people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it due to verizon weak service No problem with best buy return back deal.
I would recommend this to a friendUnhappy with data transfer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the phone but am extremely disappointed with the transfer of data. It took considerable time (approaching 2 hours) and not all of my pictures transferred. I am extremely upset as I asked the sales person to compare data stored (pics, documents, and music) to data transferred. He begrudgingly checked and said all was ok... And obviously not all was as not all pictures transferred.
I would recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Great Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this phone for a short time but I love it so far upgraded from a S10 plus
I would recommend this to a friendSamsung s21+ purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on line, picked up at the store. Appointment for setup was very convenient & helpful.
I would recommend this to a friendYes
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone best on the market you won't regret buying one.
I would recommend this to a friendS21+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been a great experience. Time will tell . Still in a learning curve so there's not much more to say.
I would recommend this to a friendPeople mean everything
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great! But your employees especially Jason was the best part of the experience.
I would recommend this to a friendRough start but got better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got the employees at the entrance to understand WHY I was there, the pick up went smoothly.
I would recommend this to a friendSamsung Galaxy 21+
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 13 year old. She loves it and it is just perfect for her.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So enjoying the phone witb plenty of security from tiny little grandkids and online shopping.
I would recommend this to a friendgreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great phone with a number of new features which will take some time to realize their potential.
I would recommend this to a friendKelli
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone for my needs. Does all I need and during the promotion the price was great too
I would recommend this to a friendSamsung phones are the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Samsung phones for a very long time and never had any issues with them. The S21 is great.
I would recommend this to a friendphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this new phone. Only problem there isn't enough on how all the new things on the phone work
I would recommend this to a friendPhone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this phone. Purchased for my brother and I have no upgraded to the plus
I would recommend this to a friend