Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S21+ 5G 128GB's camera quality, battery life, and ease of use, with many praising the screen size and phone's lightweight design. However, customers are negative about the lack of expandable storage and the absence of a headphone jack, expressing disappointment over the removal of these features. Positive feedback also highlights the phone's performance and 5G capabilities. The absence of an SD card slot was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 339 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Clear Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response time is fantastic. This phone is fast recharging and lasts longer than any older tech. I highly recommend this phone and Verizon as a service provider.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Samsung S21+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone works great so far it works a little different than my older Samsung phone I do miss not having the expandable memory slot but it woks fine

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, great, great, great. Best I've ever had. Best picture, for sure. Great for photos. Fantastic for music.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with faster speeds than my previous LG phone that was getting sluggish. Yes it's the new S21 plus but honestly the phone performs as it should and at the end of the day it's just a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy S21+5G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this new cell phone. Still learning it Excellent power consumption Excellent quality pictures and videos Do no recommand to use screen protection if you use Fingerprints for you Biometric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone. There's little things better than the last Galaxy I had. I really like samsung phones. This is very easy and fun. The best one yet.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but I don't like the location of the fingerprint sensor and I don't like that you need a dongle for wired headphones. The location of the fingerprint sensor just looks weird

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When getting S21, get the Geek Squad add on.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, when it works. So unhappy that the screen went black after 4 months. Samsung will repair but I have to do the leg work. I wish whole heartedly that I had purchased the Geek Squad program with the phone, it would have saved me time and money. I had to purchase another phone just to keep my business activity because utilizing the Samsung repair system takes time. I have read the screen issue is fairly common.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S21+ Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to upgrade the phone to have current technology. Way more capacity for files and it has a really good camera. And it works as a phone LOL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it and all it's features easy to use all set up and ready to use as soon as I walked out of the store

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S21+ is not that impressive. I only got a new phone because of charging issues with my last one. The store did my set-up and transferring of all of my data which was helpful but I still lost some very important photos. Not all of my apps transferred over so had to spend time remembering everything I had on the old phone. I did do a trade in and I will never do that again. This phone also does not have the expandable memory which is one of the reasons I buy Samsung and not apple. So overall not happy with the new phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. Thank you very much for sharing your experience. Your honest feedback helps us grow. ^Kayla Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this phone, the camera is amazing and it syncs so quickly to Bluetooth. I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it replaced my galaxy S9 they have improved on what I felt was a great phone fast easy to use and I love the size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S21+5G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! Can’t wait to really use the camera.People at Best Buy are AMAZING.So knowledgeable,friendly and always willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    S21+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone to use and quite powerful. Activation was a pain as I had to got VZW retail center to get that done

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Smartphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with the smartphone. The few pictures I took in all 3 sizes came out great. I just purchased it in mid June.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly inner of the better phones on the market a year a go. Was bought as a replacement to a lost phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good phone,

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using samsung phones for years, and this one seems to be the best so far. very good picture quality and does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again based of what i said & past phone Chase ( columbus Polaris locatiin) thought this would be a great phone i was looking for & price budget i was in. Had fears about going to a larger screen than last phone. Chase explained best buy exchange policy if i did not like it, that made me feel better. Love its water proof. Have had the water proif before it works & recently had a friend tubing on a quarry & it feel out of tube. It was found 4 hrs later, still worked.. crazy. Great Story.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung s21+ 5G UW fantastic!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a fantastic deal on this s21+ 5G uw on Verizon phone was easy to set up, great screen quality with oled display

    I would recommend this to a friend