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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 639 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S21 5G 128GB (Unlocked) for its improved camera, extended battery life, and reasonable price. They also enjoy the phone's user-friendly interface, stunning display, and stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 639 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great battery life, sturdy and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very useful purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone definitely came in handy for my line of work, great battery life and very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth money. Nothing I hate about this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight phone with great battery. Amazing device from samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Expected more battery life, but very good otherwis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase so far. Phone has been everything I expected minus the battery life. I thought I was going to get an exponential increase in battery life over my S8. I'd say it's about the same. Nonetheless, there's really nothing I can complain about with this phone. Great display, features, camera. All things you would expect out of a top tier Samsung device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great phone. Works as expected. Great camara features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for girlfriend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone over a year ago for my girlfriend, she had been using an extremely old galaxy. So old that it could barely load any apps, the browser and she needed it for her work. I knew this was going to be the gift I needed to give her, and knowing she uses it everyday and it’s so much faster and cleaner than her old one, makes me the happiest I could be!

    I would recommend this to a friend
  • Cons mentioned:
    No sd card slot

    Rated 4 out of 5 stars

    Great phone but no SD card slot.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Have had it since April and I am very pleased with the phone. Camera is good but my S20 Ultra is better. The reason for the 1 star deduction? No SD card slot. I do not like online backups for my pictures, videos and music. I want them on an SD so I can move them from one device to another without waiting for them to download. Sometimes, doing that is more time consuming than others. Even if I am putting them in the phone's internal storage, transferring from an SD is faster than from a computer via USB or Downloading from the cloud. The reason I have always preferred Samsung over Apple is the SD card usage availability. Is Samsung really trying to make me an Apple customer?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use. Good design light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S21 5G is an exceptional smartphone that combines cutting-edge technology, stunning design, and a plethora of features to create an unparalleled user experience. As an owner of this device, I can confidently say that it offers everything you could possibly desire from a flagship smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    i bought a second one so happy.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I've ever owned, love it this is the fastest phone i have ever ownes

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Samsung S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Samsung S21 device!!! This device takes beautiful pictures, runs fast, and has many little options not available on previous Samsung devices. Also very pleased to have not gotten the Samsung S21 Ultra because due to the size it fits perfectly into a back pocket even with it an oversized Otterbox. Buyer beware, does not come with charging port and it has changed from previous Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone My dad loves it The worker that helped out was amazing and honest with the phone I was a bit sketchy but I pulled the trigger and now he’s in love with the phone it was a great Christmas present

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Android great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Camera has a great quality. Works fast. Slick design.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and intuitive. It's a nice size and weight as well. The camera quality is great. I'm a somewhat light user, but I haven't had any problems with it running too hot. The setup process was easy, and if you liked previous Galaxies, this one retains the best features of the series.

    I would recommend this to a friend
  • Cons mentioned:
    No sd card slot

    Rated 5 out of 5 stars

    GalaxyBaby

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone still haven't figured out all the features but I am a galaxy baby. I would've like 2 have the Ultra but 2 pricey. Overall looks good and feels good in my hands.I use supershieldz screen protector cost less than 10bucks its easy to apply works well no issues with fingerprinting or usage of the touch screen. Overall I am jn love with my phone look 2 have years of joy with this one especially since I have geek squad protection. I actually brought my galaxy s8 from best buy it still performs well.I upgraded due 2 5g changes and honestly I wanted a new phone. The speed of this s21 is great no lacking really the only downfalls are there's no option for adding a sd card having 2 which up on charging a block the phone didn't offer stylish pen or come with a charging block and no earbuds that we are use to with these galaxy phones. I truly think 4 the prices of these phones and samsung eliminating the sd option we should've gotten the stylist pen cord and charging block and earbuds...besides that I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating, Storage

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about initially buyinv the phone because of the reviews with people saying it was overheating but i personally have had any issues. I will say since Samsung got rid of thd sd card slot i had to get use to naking sure everything was in the cloud orherwise youll use ALL your internal storage FAST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mu cell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone it's been quite a while since I bought it but it's still working good sound is great it's in decent condition but this is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace an aging Samsung S7 phone. Staying within the Samsung family made it very easy to transfer my contacts, messages, texts, emails and more. The only downside was that the saved passwords did not transfer for the apps. I have had this phone for a little over a week and am still discovering new features. The greatest feature so far is the battery. I am on my second day since the last charge and I still have 59% battery life left. I should also point out that I get a stronger signal and am getting 5G where I live in rural Southern Wisconsin. I haven’t put the camera to a full test but I will in the coming days and weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love My Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my Samsung S9 to a more advance S Series. Caught an awesome sale going on during the holidays with unlocked phones. After owning this phone for almost 8 months decided to do a review. The features I like about the S21 are: 1) Picture Quality 2) Battery life is pretty good 3) Storage Space is 128 GB (however, wish MicroSD card slot was available for expansion) 4)Scratch Resistant Glass 5) Connects to Bluetooth devices quickly. 6) Can have quite a few apps running at once. 7) Can work on documents on my online drive. (Love this feature) 8) Can play all sorts of games on the phone. Cons: 1) I'm old school and love the ability to connect headphones to my cell phone with the port. 2) Miss when the phones automatically came with earbuds and other accessories. Overall great phone. I would recommend this phone to others and be sure to purchase a screen protector and case for your phone. This is an investment.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for $750 and I have no complaints. I only use the phone for basic functions like surfing the internet, taking basic pictures, shopping, texting, etc. ... there isn't much to dislike other than it is a bit bigger than my previous S8 (I like phones on the smaller side).

    I would recommend this to a friend