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Customer Ratings & Reviews

Model:
SM-G991UZVAVZW
SKU:
6444508
Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 391 reviews
  • Rated 5 out of 5 stars

    Samsung S21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found the S21 full of all kinds of extra features. fun exploring them. great product assistance in our selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many new features I'm still learning them. Just discovered new filters I can use while video calling my granddaughter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the edge and it was horrible. This phone definitely is a step forward for Galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be back with Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features. Happy to be back with my Samsung Galaxy. Still getting use to it. Still learning what's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE, EXCEPT FOR THE PRICE. IT HAS MORE FEATURES THAN MY OLD ONE. ALSO DOES NOT COME WITH CHARGER AND EAR BUDS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung S21, so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Some of tje initial settings need to be changed. Screen colors ar nice amd camera has a lot more features than my last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung - Galaxy S21 5G 128GB is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy S21 5G 128GB is the best Samsung phone I've ever had. There are obviously major changes moving up to the latest 5G technology. But there are also many subtle changes with a tweak many things to make it better. For one thing, there is no off and on switch. Rather it is a icon that pulls down and allows you to reboot or turn off your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with lots of great apps and an amazing camera that beats out the the iphone 12pro in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone was a Galaxy S7 Edge. This dive is a great upgrade. Easy to setup and navigate thru the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it, with some caveats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works okay. The phone I had before was a Pixel 3. Moving from that to this has been a little hard. For one, the buttons for power and volume are in a different place than the Pixel 3. Voice commands (bixby) is not as easy. I always set reminders. There's a few more steps to do that on this phone as compared to the Pixel 3. Speach to text is average to bad. For some reason it never seems to get it right. I got this on sale, so it's a buy for me, but I don't think I would pay full price for this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S-21

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android user, Samsung buyer the last 8 years. Great photos and the ease of use I expect from an android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Samsung Galaxy S21 5G phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S21 5G 128GB is a great phone and is very fast. Everything transferred from my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster and we have eight more times memory than our Galaxy S5's. Photos are great with a lot more options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. Battery life is great. Have not used camera tto much but has some neat feature

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with his upgrade and loves how much faster it downloads videos and the larger battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung s21 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxys21 5g is fast! Beautiful screen CLEAR AWECOME PICTURES definitely recommend this phone to my family!

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone lives up to all that it stated though I would wish to add extra storage to it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable and longer battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and works great! The battery lasts longer than the s8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Samsung had a faulty update, my phone nolonger worked. Got this new Samsung 21 to resolve the issues. Others in the store for the same reason. After the purchase, Samsung fixed their issue. But here I am with a new, updated phone. Izabella did a pretty good job of transferring files. I connected the new phone to old Samsung 8 the next day and got a more complete transfer. A few new touches, but very much like the old, which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Galaxy phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Long battery life. Great storage space.

    I would recommend this to a friend