Customer Ratings & Reviews
- Model:
- SM-G990UZAAVZW
- SKU:
- 6468291
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Galaxy S21 FE 5G 128GB's camera quality, battery life, and ease of use. Many also appreciate its size and the value for the price. Positive feedback highlights the phone's performance and display quality. The only recurring negative comment was the lack of a headphone jack.
This summary was generated by AI based on customer reviews.
NOT a happy camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i was happy, but this phone is giving me a lot if problems. It randomly disconnects from the Verizon service... meaning it tells me the phone is not registered to make phone calls. I have to do a reset, then it works again for a while. Ive also had days when i didn't receive any text messages... again reset the phone and they all come pouring in at once. I am NOT bad happy with this phone because it is so unreliable. Wish i could return it, but it's too late.
No, I would not recommend this to a friendBad decision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone constantly freezes when trying to load apps. Takes 5 or 6 attempts to get it to refresh weather. Have to try touching things on screen constantly in order to get it to even attempt to connect or use anything. Battery was dying in about 4 to 5 hours when I first purchased the phone. Has gotten better as I have kept turning stuff off. Biggest mistake that I have ever made in a phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Rick!
Thank you for purchasing the Galaxy S21 FE 5G 128GB and sharing your review. Your feedback about how your phone constant freezing issue matters to us. We apologize that this have caused you inconvenience. Sharing with you this helpful link to better understand the issue of apps freezing or crashing:
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Another useful link to help clarify why battery drains quickly when using 5G network:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
This link will also enlighten you, if you are looking to extend the battery life of your phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144135085
Thank you.
-Remie
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rating of product is average. If not going to 5g,,,,, I would not have purchased.
No, I would not recommend this to a friendNot a great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brand new phone overheates every single day. My gps function goes out every day as a result of it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kimberly. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy S21 FE 5G. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
keep your Galaxy device at its normal operating temperature https://www.Samsung.com/us/support/answer/ANS00076952/
Galaxy phone GPS signal is lost
https://www.Samsung.com/us/support/troubleshooting/TSG01001575/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144506415
Have a great day.
^Charles
phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has been difficult to learn and as a result still not using it much
I would recommend this to a friendSamsung s21 fe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an easy phone to use, some really dumb ways on how it works such as where the buttons are all on tge right top.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone. It has to be reset multiple times a day. Would not recommend.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Pretty Good Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks I am still very happy with this phone. The battery usage is greater than my '42 and I probably wouldn't make it two days before charging. The multiple OS and security updates got to be an annoyance but that is finally over.
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
JW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! 3 weeks, replaced my 3 year old S9.....very happy with purchase. Fantastic camera and battery life is pretty darn good for being on it all day long. I will day and this has nothing to do with phone but manufacturers need to throw in charging cable. Phones are expensive enough. Throw in a complimentary cable for petes sake. Lol
I would recommend this to a friend Great deal.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the money, has lots of features you see on higher end phones.
I would recommend this to a friendS21fe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Phone is brand new and great. I would recommend.
I would recommend this to a friend- Pros mentioned:Camera quality
S21 FE, as advertised and a great price at Best Bu
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted in a new Galaxy. The S21 FE is a wonderful package. A bit heavier than my older Galaxy S8. Great cameras. Easy migration of old settings, apps, everything. lBest Buy did a great job insuring all went correctly.
I would recommend this to a friend - Pros mentioned:Battery life, Size
Odd Changes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like where the volume up/down are on the same side with the off/on switch. Don't make sense. Forget about smart lock, It can't detect the home location for security lock (directions are incorrect - don't work). Battery last good, Upgrades from technology suck! If it ain't broke, don't mess it up more. Samsung doesn't give people what they want; they give people what they think they need. Screen size is larger than S8 despite what other say.
I would recommend this to a friend Samsung S21 FE 5g excellent buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of the S21 FE 5g phones and both are working great. The battery life is super good lasts over two days. Camera function has a wide verity of options. The refresh rate of 120Hz makes the display pop. Recommend buy if you can find them.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying this new phone. I'm not a tech savvy person; but have navigated my way through programming it rather easily.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Samsung phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, easy to use, fast charging. Great camera
I would recommend this to a friend - Pros mentioned:Size
HapFe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome....has everything i need ..in a smaller compact version of what i had . Im really liking this style lite but very much apt for all the things i use my cell for.
I would recommend this to a friend - Cons mentioned:Headphone jack
Solid upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from a S9. No complaints except lacking a dedicated headphone jack.
I would recommend this to a friend - Pros mentioned:Battery life
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, works great, long battery life, fast apps
I would recommend this to a friend - Pros mentioned:Speed
Well done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great display and it's fast. It gets the job done.
I would recommend this to a friend