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Customer rating

Rating 4.7 out of 5 stars with 272 reviews

96%would recommend to a friend.

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Rating 4.2 out of 5 stars with 26 reviews

Page 1 Showing 1-20 of 272 reviews
  • Rating 5 out of 5 stars with 1 review

    Amazing

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Takes amazing fotos, great phone for those who do outdoor activities

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Galaxy S21 upgrade

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life, Picture quality

    This phone has excellent battery life, takes phenomenal pictures and has awesome features. I've been extremely pleased with my purchase. I did an upgrade from the galaxy S8 to the S21 and there are a number of really noticeable changes that I can mention. One-the battery life is so much better on this phone. Even when using it I rarely go below the 50% mark. With the S8 I was constantly worried about the battery dying when I had barely even used it. As a nurse I now, by the end of my 12 hr shift, always have at least an 80% battery life left with the S21! Second the pictures this phone takes are hands down some of the best pictures I've taken on a cell phone. I was on a motorcycle with my boyfriend driving 60+ mph and the pictures I took came out crystal clear...those I posted with this review. All around I'm very happy with this phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this phone!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    Love this phone. Sleek design. I went from a Samsung S9+ to this! I thought my S9+ took amazing pictures but the camera on the phone is awesome. Can’t wait to travel and take pics with this phone. Well worth the buy if you haven’t upgraded your phone in 2-3 years. Probably not much of a difference if you have the S20 Ultra. Cheaper than S20 Ultra as well!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great phone with some negatives

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I upgraded from a Galaxy S10+ that has expandable memory, a phone jack and phone charger. You won't get that on the Galaxy S21 Ultra. I could take a screen shot on the Galaxy S10+ much easier than the S21 Ultra. To shut off the phone is a one button press on the Galaxy S10+ but on the S21 Ultra it's a two button press on the right side. I found that to be more difficult than the S10+. I don't like all the buttons to be on the right side and lower than the S10+. It probably works better for someone who's left handed. I think the Samsung should have left the button placement alone. I purchased a 128 GB phone. It's enough for my basic phone use. I found going to the My Files icon then select Analyze Storage, scroll to the bottom and it allows you to free up memory space by deleting all the files you don't want instead of a 30 day auto deletion. I also deleted all the bloat apps and that gave me for memory on my phone. I do like the S21 Ultra and will have to adjust to the new button design. The battery life goes all day with average phone use. The sound output making calls, listening to music and watching videos is good. The phone works well with the 5G connectivity. Website browsing on 5G is noticeably faster. I would've given the Galaxy S21 Ultra 5 stars but the button placement, lack of memory expansion, and a phone charger could have made this phone a real winner.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    S21 from Samsung

    |
    Posted .
    Pros mentioned:
    Picture quality

    Very happy with my new S21 ultra. Photographs came out very crisp and beautiful even I'm still learning all different features of phone. Also I love its size. Great phone!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Okay phone.

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I have had my galaxy s9+ for a while now, since it was the newest galaxy phone. So, i finally decided to upgrade to the s21. It's a good phone, but not a huge improvement over what i had, in my opinion. The battery life is awesome, that i will admit. It can last me all day & still only be a bit under 50%. Although if i watch a lot of YouTube on a particular day or something it will get closer to around 20%. Still it's a huge improvement over the battery life of my old phone that would get down to hardly any battery every day or die on me some days. The picture quality is good. Maybe it's because i'm no photographer but i don't see a huge improvement there from my old phone, maybe just a slight improvement. Other than that I feel like it's basically the same phone i had with some slightly different button commands. It is a bit irritating to have to buy the adapter port to use my old headphones & aux cord, but the adapter was only $10 so I won't complain too much about that. Just be aware you'll need it unless you want to go wireless. It's not a bad phone by any means, but I'm not wowed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Buy Experience

    |
    Posted .

    I got this phone from Best Buy after realizing my purchase from Samsung did not allow me to video chat with my husband! I liked my Note 20 ultra but love this more. The camera!!! The service I received at Best Buy was excellent even with a glitch that was fixed quickly. I wish I had gotten the name of my customer service rep. She was the best!!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good phone good size

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I've had this phone for a little over a month now and it is working great. The 5G in my area comes and goes but that isn't on the product. This was the easiest transfer of settings and backgrounds etc I've ever had. Only gripe, some of the pre-loaded notification sounds have changed and you can't seem to set your own custom notifications, only ringtones.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Android Phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I am a big fan of Samsung products and this phone has the features and performance to keep that high opinion. Beautiful screen images. Love that they moved the Bixby button to the same side as volume so that i don't keep accidentally hitting it when adjusting the volume with one hand. Rear facing camera takes fantastic pics. The standard 128 gb is appreciated. Highly recommend this.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    i upgraded from the s10 plus.

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    i didn't really have to upgrade from my s10 plus it is still a great phone but i got a 600 trade in bonus towards the s21 ultra. overall it is a good upgrade from the s10 plus. the 120hz screen does Make a difference the. yiu get 5g too and hdr videos do look better on the s21 ultra over the s10 plus i noticed the s21 ultra has noticably better colors than the s10 plus.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The phone to have.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Love this phone. Took a little getting used to. It's everything I expected. The power and volume controls are in a better place and much easier to use. Super visual and color. I like being to expand the font size.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing cameras and screen

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Amazing camera performance and capabilities. The 100x zoom sounds ridiculous but actually works with some digital enhancement. The screen is ultra smooth and vibrant. The screen works with a pen too so can be used like a Note. Overall performance is great and it feels like a very high end device. The in screen fingerprint reader works fast and is accurate. Coming from a S10+ this is better in every way. This seems like the best phone available now.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    After years being an IPhone user i never thought i would switched back to an Android OS phone,but i did. The phone has a good built solid feeling in the hand, nice black matte finish, even though it's glass. Camera is good. I don't do a lot of photos, but the few I have taken look good. Sound quality could be better when not using ear buds, headphones. Battery life seem to be good, as longs you adjust your settings. Android well either you like it, or you don't. I wish Samsung had their own OS.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Happy with the S21 Ultra

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The Galaxy S21 Ultra 5G 128GB- what a mouthful. And what a phone! Updating from a Galaxy S7, this phone is fast, just click on an icon, the app opens right away. Haven't learned the camera stuff yet, but reviews say it's awesome. The screen is bright enough to read in sunlight, tons of built-in sounds. Very large and heavy, no charger or earphones in the box. I am happy with it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Galaxy upgrade

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Replacing previous Galaxy. It works well. It's fast and good call quality. It's a little heavier than it really should be but overall a good phone. Hopefully the next generation can be a little lighter but not really a big deal.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth the upgrade

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Upgraded from a Note10+ that i had nothing but problems with and it was completely worth it. The settings are mostly the same so it didn't take long to setup everything up and the camera is amazing.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    JK in SC

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I've always gotten Samsung Note phones because I like using a stylist. One of the techs suggested I consider this Galaxy S21 Ultra, because you can use a stylist on it too! I'm so glad I got it. It's such a great smartphone and Besr Buy had a great price for it too.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Samsung does it again, another great phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This is my 3rd Samsung phone, and I am still happy. The device is great, but what stood out for me is the new transfer process - it copied EVERYTHING from the old phone and even put all the icons in the same place, including folders! Least painful transfer I have ever had.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good phone, but...

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Good phone overall, except sometimes gives issues with making phone calls. Wifi calling feature is nice, however you need to disconnect from wifi when you have weak wifi signal or your calls will cut in and out. Lack of SD card slot is a bummer. Camera is amazing. Battery life is good. I have been with samsung since the first galaxy. I presently have no intent to buy any other brand of phone

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Excellent phone.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Love the phone. Got the S21 Ultra because samsung decided to skip the Note this year. Not a fan of that decision myself. Only complaint and reason I gave 4 stars is spen needs a home in the phone. This really limits the cases that will work. Other than that the phone is excellent. Def recommend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend