Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy S21 Ultra 5G 128GB highly for its exceptional camera and video quality, long battery life, and ease of use. Many appreciate the large screen and sleek design, while some find the phone's weight and lack of an SD card slot to be drawbacks. The absence of a headphone jack was also noted as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 494 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    21 Ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far. Camera is ridiculous!!! Always been a Samsung person and will stay that way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality item. The quality of the cameras ard amazing. I am glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and nice features and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S21 ultra

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, very fast with plenty of storage and memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loke this phone , svreen quality is amazing as the pictures it captures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras. I like taking pictures because this phone is very capable in any situation.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung is the best!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Quick and slick. Samsung always delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone! Still miss my SPen, but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I'm pretty happy with it...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A significant upgrade from my S7. Works very well and the camera is unbelievably great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung 21

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and look is just perfect...I love the quality of the pictures obsess with my new toy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    incredible photos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow what a camera and display! upgraded from the 10 and could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pics

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with awesome pics. Had note 8 and this phone surpasses the note.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Samsung phone. Very high quality materials. Excellent Amoled display.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Disappointed and unimpressed with the phone & came

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an IPhone for 10 years I decided to switch to this phone because of the camera. It was highly rated for the night pictures it was capable of taking. I love taking pictures of full moons, skies, sunrises and sunsets. The so called night mode is a joke. Its a "dusk" mode but definitely doesn't take any better night mode pictures than my IPhone 10. I think the android technology is far behind the Apple IPhone and am quite disappointed with it. I definitely will be going back to the IPhone once my plan allows. If your an IPhone user, stick with that brand. This phone seems to like to save repeats of pictures, it saves the android version of speech to text in a file with my music. Just discovered this last night. It had also saved those files twice. There is no IPhone version of speech to text which I prefer but instead actually records your voice, then you can't actually see & review what you did say so it makes it difficult to review a lengthy conversation with someone. Basically I am not impressed with this phone Also it is very heavy and makes it difficult to hold causing wrist pain. Definitely not worth the switch from the IPhone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S21 galaxy top of the line smart phone. Very sleek and beautiful pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Galaxy Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Cameras are excellent. Best Galaxy ever and I have owed galaxy since the S2

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Better than okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gravitated to this model due to the good reports on battery life and the camera. I purchased 3 of them for my self and family. While good I have not found the battery anything special. For some odd reason it doesn't connect well to my home WIFI. I have had to use mobile data at times to open some applications. I am hoping it is something that may be corrected with an update over time

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I wouldn't buy any other phone this thing is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S21 Ultra

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with a beautiful display. A real improvement over my galaxy note 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Should've bought 2. Definately am if they ever go on sale again.

    I would recommend this to a friend