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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 495 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 495 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    What the S20 Ultra should have been

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. Definitely faster and more responsive than the S20 Ultra. Camera is better and resolves the old focusing issues. Fingerprint area is bigger and more responsive. Battery life is good. In short, what the S20 Ultra should have been. A ridiculous number of adjustments I barely understand or care to. Spend some time researching it and be rewarded with longer battery life. Little thins like black backgrounds and not as bright settings make a difference. One complaint a chronic Samsung problem: Bloatware. Most can be deleted. Remember to back the phone up periodically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Works very well. Camera worked well at first then got blurry and would not unblur.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    A great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been positive about this phone. It sounds good, battery life is much improved from my previous phone, the display is wonderful and the camera is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Most have for Samsung fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, the phone works perfectly and lightning fast and the camera is amazing, you can take awesome pictures on any condition. I got it for a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Good phone, great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the S21 Ultra now for almost 2 weeks, after doing the launch for the pre-order. I was surprised I needed to do an update the first day I got it. The camera & battery are great, but a few of my apps have had a little trouble since upgrading (from a Note 10+).

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Galaxy S21 Ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly remarkable camera - images and video are outstanding. Typical Samsung glitches. Already in for repair and hasn't been dropped once. Happy with the purchase, but $1,200 doesn't go too far with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great camera & battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an amazing camera and battery life on it. Have only one small issue, it does not want to connect to my Traeger grill, but overall great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    No sd card slot

    Rated 5 out of 5 stars

    Great phone and camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's an incredible phone. A nice upgrade over the S20+. The only change that I'll have to get use to is the lack on a SD card slot. There is no better camera out there.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough to be specific. Works like my old galaxy note but buttons on other side. Camera does take really good pics. Wish there was a place for the note pen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Decent upgrade to myself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone performs the way its advertised. No issues or complaints. I like the cameras. Battery life can be controlled by the software of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Bigger and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly larger than my Samsung Galaxy 9+, the cameras are great, the interface seamless and the battery life is much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong performing flagship, just bring a charger!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been one to buy mid-range phones outright and use them for a few years, but saw the sale price + trade-in on my Pixel 3 would make the S21 Ultra free (with carrier financing) so I decided to pull the trigger. Overall, I've been very happy for mostly WFH use and a little travel where I was out and about for hours. Love the performance, cameras, screen and quick wireless charging. Unfortunately, I found myself having to resort to periodic battery savings measures and carrying a USB backup battery because the battery drains quickly. Other than the battery life, I have no complaints with this phone and will be likely to consider a Samsung as my next phone, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the best phone on the market. From the features, to the camera, to the battery life. I love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera & phone!! Big phone though. Once you get a good case on it it's heavy. I put a screen & camera lense protectors on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing cameras and screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera performance and capabilities. The 100x zoom sounds ridiculous but actually works with some digital enhancement. The screen is ultra smooth and vibrant. The screen works with a pen too so can be used like a Note. Overall performance is great and it feels like a very high end device. The in screen fingerprint reader works fast and is accurate. Coming from a S10+ this is better in every way. This seems like the best phone available now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    ULTRA!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS THING IS A BEAST. BATTERY LIFE IS AWESOME. THIS PHONE IS FAST AND FULL OF FEATURES. EXCHANGED NOTE 20 FOR THIS. TOTALLY SATISFIED

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Upgraded from S8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the S21 Ultra 5 stars based on what I have done. But, because I am not "tech savvy ", it is going to take me some time to figure out the capabilities of the S21 Ultra. So far, I have used the camera to take some basic pics, which turned out very clear in spite of my shakiness. And I like that the fingerprint scanner is located on the screen & not on back by the camera lens, like on the S8.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Free!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to replace the samsung 9 plus with a 21 ultra for free. Better. Amera, battery and really, nothing much new to learn!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S21 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Has a lot of features You'd expect from a Galaxy Phone. Battery life has worked great. Takes great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone picture quality is extraordinary still same easy to navigate Android based system overall its a nice phone a bit pricey but nice.

    I would recommend this to a friend