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Rating 4.7 out of 5 stars with 229 reviews

92%would recommend to a friend.

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Rating 4.2 out of 5 stars with 24 reviews

Page 1 Showing 1-20 of 229 reviews
  • Rating 5 out of 5 stars with 1 review

    Galaxy S21 Ultra

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Photo quality, Screen quality

    I wasn't exactly sure which type of phone to purchase when I first walked into Best Buy. I was deciding between the Google Pixel 5 and Samsung Galaxy S21. However, after talking more to the best buy associate, Taylor, I came to realize that the Galaxy S21 Ultra was tailored more for my needs. Thanks to Taylor, I realized that the Ultra existed and was capable of producing such high resolution photos, along with special features such as the director's view. That was enough to sale it for me. Although I was a little worried about how large the phone would be compared to my prior one, I do not regret the decision. Overall, I love the phone's capabilities and I'm so impressed by how well the photos turned out on my recent hike! I am so fortunate to have been helped out by Taylor in my phone selection process. Taylor was easy to talk to and provided exceptional customer service by going out of her way to answer all of my questions, as well as offer honest advice in my purchasing decision.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Owner

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Very bad,It not worth has amount. . Tooooooo bad it just broke down the back side when it was in my pocket, I purchase it before 13 days when I come back the side we can not return it or exchange it .I paid only the case $45

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Rating 5 out of 5 stars with 1 review

    Indescribable.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    So, have you been looking for a phone that actually DOES what you want, when you want? THIS is it, AND more. I've had it for a week, been playing around with it as much as I can, and it's STILL keeps revealing more stuff to play with. Unbelievably smooth, wonderful to hold, (even though I've now wrapped it with a USG protector), great to navigate around on. SO many camera options, SO many ease of access apps. I love it. The price is up there, but it's SO much more than I've ever had on my S8. It's extremely worth it, and I've only had it for about a week. Can't wait to get that camera out there, and earn it's keep!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Make A Smaller One, Please!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I loved this phone so much. Super fast, amazing screen and awesome camera. I am 5’2 and have hands smaller then average. I knew this phone was a behemoth but convinced myself it was way worth it. I got 2 pop sockets (to brace it correctly) and oh man it was awesome for a while. However after the 4th time I dropped it on my face and ended up looking like an MMA fighter I decided to reevaluate my phone needs. Then my doctor mentioned my TFCC wrist injuries were flaring pretty badly and I couldn’t help but think this was exacerbated by the overpowered (in a great way) brick I was carting around. Is this phone super gorgeous? Yes! Incredibly fast with excellent processing? Yes! The best camera I’ve ever used? Yes! Meant for small people with easily damaged faces? No! Not Samsung’s fault at all, this is easily a 6 star phone and if you have normal-to-large hands this is great for you. For those of us who are handsize-challenged, we’ll just have to wait for companies to realize small people would like incredible phones, too. I mean, Titans aren’t the only people who want that beautiful screen and phenomenal processing, right?

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Yes!!

    |
    Posted .
    Pros mentioned:
    Camera

    The best camera ever!!! Could get the clearest pictures of the moon!!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Rockstar of Phones

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    Extremely happy with the purchase of this rockstar phone. The build of the phone, software updates, camera, performance, everything is top notch. S-Pen support is an added advantage.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Never going back to Apple

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Left iphone, was scared at first but this phone is a BEAST!!! If you're on the fence just jump and get it! And thank you Best Buy for your amazing trade in promotion at the time!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Love love love this phone. If anybody buys this phone PLEASE make sure it works! I bought my first one 6 days before this one and after 2 days realized that when I got or made calls I couldn't hear anybody so I had to return it. For the amount of money you pay it should work perfectly the first time. But my second one I absolutely love and it works perfect. Still trying to figure out all the ins and outs of it but so far I absolutely love it and it was definitely worth the money!!! I've NEVER spent this much on a phone in my life but I finally spent a little money on myself and am happy I did!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Hardware A+, Software B+

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Right off the bat..the cameras are really good. I purchased this for my wife and she upgraded from a Note 9. The screen is objectively just the best. Wish Samsung would dial it down with their over the top software and keep it vanilla stock android but I guess folks that have been buying Samsung products over the years like the extra features and you can set it up to use the app of your preference. So that negates the redundant apps that Samsung puts on there. Software aside, the hardware is amazing. Screen, battery, cameras and even the phantom black color is brilliant. The finish is not a fingerprint magnet.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Phone Ever!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This device had been exactly what I'd hoped it would be. It has delivered on its promise of being the premier smart phone on the market. I absolutely love and thoroughly enjoy the camera, as it is far superior to the competition, lol. Also the processor is quite responsive and the fastest smartphone I've ever encountered, let alone owned. Probably my favorite purchase in the past year.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love this phone and no issues so far. I had a Note 5 but it was time to get a more currant one. It was a toss up between another Note and this one. The only negative for me is I wish it had a media card slot but my Note 5 didn't either so I still have to Smart Switch as I don't do the cloud storage. This phone takes beautiful pictures and I'm still learning everything it can do. I hope its as reliable as my other phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Picky screen protector

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Just got this guy not too long ago and there are many pros to this phone but also some very annoying cons Pros: great cameras, good battery life, can effortlessly multitask. Cons: the under screen finger print censor is very picky with the type of screen protector: A soft screen protector is easy to scratch but works with the finger print A typical glass screen protector is more scratch resistant but dont work well with the finger print I finally have to go for the liquid adhesive screen protector Oh, and it's expensive af

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Phone.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Went from a OnePlus 6t to this phone and it feels like a major upgrade. The phone feels smooth most likely due to the framerate increase. The features that are unique to Samsung's OS version are great. Any S Pen works great as well, I ordered an s pen for a Note S8 and it worked fine with this phone. There are some of the disadvantages such as no micro SD card slot, but I haven't had one on a phone for a while and normally the storage isn't an issue for me.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good value for a great phone.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have so far been impressed and pleased by this phone. Also I was even more please to save over a $100 buy buying this as open box. It came as original unlocked with no carrier startup insignia and no carrier apps. Of course there are too many Samsung apps but that is to be expected and many of them can be removed though not all of them. The camera is inane as a 108 mp shot can make a 20 mb photo file. And in raw format it's even larger. Super fast responses and page loads

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Galaxy S21 ultra

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This is my first android phone and I really like it, works well I am still learning the android system but I like the phone very much and Samsung has excellent accessories and customer service as well.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Class listen up

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I don’t write reviews, love my device Samsung flagship 21 ultra, camera wow , I also have the 12pro max which my Samsung blows away hands down, only wish Samsung has their on operating system for protection, other then that very happy, oh don’t forget geek squad protection wow nice. Class Listen up there no such thing as a cellphone their our lives.2021

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Beast.

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Without question, the best device I've used to date. I am definitely considered a techy and not your average consumer, to say the least. I usually upgrade every major launch, but that's me. This phone is future proof, at least through the next 4-5 years I'd say. Excellent screen, excellent camera, feature packed, top of it's class specs with speed to match. It's a major go!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    True flagship.

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Great phone came in perfect condition couldn't tell it was previously used at all. Would definitely recommend best buy open box items, ones in excellent condition at least. No micro sd is a bummer and I find the under screen finger print reader far worse than the old reader on my moto g7 power but I have dry hands so that might be the issue here.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love this phone. Camera is really nice. Kinda having issues with At&t network connecting to 5G since it is an unlocked version. Went to At&t store and they said this is a common problem. I know of people who have same unlocked phone and can connect with no issues. Overall this phone was a nice upgrade from previous S9+.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Phone & Great Cameras!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this phone mostly for the camera features as I take alot of pictures with my phone. I didn't say out to buy this expensive of a phone but I'll say it's worth the money. The pictures and videos it takes are stunning quality. So if you're looking for a phone with great cameras, then consider this one!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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