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Customer Ratings & Reviews

Your price for this item is $34.72per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S21 Ultra 5G 256GB's exceptional camera quality, praising its ability to capture impressive photos and videos. Positive feedback also highlights the phone's long battery life and user-friendly interface. However, some users find the phone's larger size and weight to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. Love everything about it except the lack of a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have had so far would recommend for anyone looking for an upgrade or new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Samsung S21 Ultra 5G is amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung S21 Ultra 5G is amazing, I love this phone!! The camera is the best ever,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone and camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. Love it. 10/10. Samsung has good phones and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera by far. Love Samsung smart phones and electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Galaxy s21 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Easy to use and navigate. Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Camera quality is more than enough for everyday photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S8+ to S21 Ultra....smooth sailing so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to thank the local Bethlehem, Pa Best Buy cell phone staff and the Samsung rep for all their help last Sunday. Their knowledge and patience for transerring from my old S8+. I could not be any happier with these 2 gentleman. It has only been 5 days getting use to this new fancy phone. I love all the camera options as tbe best part of this new device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Finally an ultra phone that lives up to the name.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is truly amazing. Easily the best phone I've own.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and camera features. Takes very good videos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a better phone than the Note 9 I traded in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Galaxy S21 Ultra, and I was extremely happy with the help I got transferring the data from my old phone. There were some difficulties I would have had problems resolving had it not been for the very helpful young lady who calmly set about handling them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service From The Mobile Phone Department

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced our mobile phones and wanted to deal with a retailer that offered expertise and impartial opinions of products from two major suppliers. The transaction was painless. The sales person, Orlando, was knowledgeable and helpful and the price and incentives very fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. We are glad we got it. Too sad that Best Buy needed 8 hours to do our data transfer, and we had to sit around in the store for most of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The meaning of insanity....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one (S10 ultra 5g) just died, done, kaput... So I bought the most expensive one, and look it has 5 cameras. Just what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the apps run differently and some of them did not port over properly. Great phone and still learning all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it will be a great cell phone as soon as O receive it, and get to use it. Samsung never disappoints me. Thank June Freitas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love With My S21 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! It's so much more advanced than my Note 10 was. I'm very happy with my pre-ordered purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Samsung phones and the S21 Ultra so far has been a great upgrade from the S9+ I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S10+ and I love the the s21 ultra its a total upgrade all around

    I would recommend this to a friend
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