Customer Ratings & Reviews
- Model:
- SM-G998UZKEVZW
- SKU:
- 6445574
Rating by feature
- Display Quality
Rating 5.0 out of 5 stars
- Camera
Rating 5.0 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Galaxy S21 Ultra 5G 256GB's exceptional camera quality, praising its ability to capture impressive photos and videos. Positive feedback also highlights the phone's long battery life and user-friendly interface. However, some users find the phone's larger size and weight to be drawbacks.
This summary was generated by AI based on customer reviews.
Back to Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to have a Samsung phone again. Still learning more about it.
I would recommend this to a friendSuper phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the Samsung phones and this phone doesn't disappoint
I would recommend this to a friendGreat charger for my android phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a charger for my android phone. The charger is great!
I would recommend this to a friendNew Cell Phone Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, friendly and efficient. Kudos to the associates.
I would recommend this to a friendS21 Ultra...the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone on the market...by far! Thanks Samsung.
I would recommend this to a friendEasy installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to follow directions, with simple installation. Would buy again although I do wish it included privacy screening.
I would recommend this to a friendHad to wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered and was told in store. When i went in had to wait 5 days. Tech had no idea what he was doing. Samsung manager was great though.
No, I would not recommend this to a friend21 ultra
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone gets hot and turn off windows. Battery is about the same as note 10
I would recommend this to a friendPerformance worse than Galaxy S9+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance & Photo Quality of this device is inferior to my Samsung Galaxy S9+, which is unbelievable. e.g. 1. Same photo clicked using Galaxy S9+, Galaxy S21 Ultra, photo resolution is better of S9+ Camera 2. Apps open, respond faster on Galaxy S9+ e.g. Zoom takes 10 secs + to turn on Camera on S21 Ultra. I had ordered the phone online. After using for a couple of days when I took to Verizon (my service provider), Best Buy, every one asks me to go to Samsung Customer Service center.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Kristoff. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Bad phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone did not work from the start and Best buy did not do anything to resolve it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy S21 Ultra 5G was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Camera quality
S21 Ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. so many features. Camera photos are incredible
I would recommend this to a friend