Customer Ratings & Reviews

Excellent phone using going on 3 years and it still running smooth, but i think they will stop software updates in 3 years from now for this Galaxy series

Best phone ever works smooth and every worker there was so nice to me

Have the Samsung Galaxy note10 plus. Got this one for a good price. Love both phones. Keeping the note10 plus because of sd card slot. Will use it for music storage and my games that a 75 year old grandmother plays. Replacing because of the 5g requirements.

Good phone, just seeing some network connection issue or apps loading issue intermittently. But overall good phone.

I received mine 2 days before release via Samsung shop, and honestly its been great. Coming from a s10+ to a s21 ultra, and now s22 ultra, has been different a experience as I have never owned a note. However, there are some things I don't like about the phone. For one, the phone to me feels like a tablet in my hand. I prefered the s21 design as it was more comfortable to hold. I also wished they would've made the sceeen size a liitle smaller because you can't really one hand use it. This also applies to s21 ultra as well. Lastly, the battery on the s21 ultra and s22 ultra were very similar which is a downside to me because I had high hopes that the battery would be a lot better. One may argue there are factors that affect the battery such as the s pen and a slightly bigger and better display, but I just wished Samsung batteries were as good as Apple's for once. I have yet to experience the s pen, but I don’t think I will be using it. Watching videos is better compared to the s21 ultra due it's square design. Overall, the phone has been great so far and I would recommend it!

The Galaxy S22 Ultra performed very well when I used it. The graphics are very good for gaming, although I don't game too often with this device. The cameras also performed pretty well when there was adequate lighting, but I don't think it performs very well when it's nighttime or if there is not sufficient lighting in the area. The S-Pen is very useful for taking notes on the fly and for signing PDFs on the go. I use this sometimes for homework when I can't have my Galaxy Tab out, especially if I am on the bus. My biggest complaint is with the battery life. Battery life compared to my previous iPhone 12 Pro is pretty subpar, with the 85% charging limit I am only getting around 6-8 hours at most with this device. It is simply not sufficient for an all-day battery like the iPhone 13 Pro Max has. Overall, I can't recommend this phone mostly because of the battery life, but if you want the latest and greatest s-pen enabled phone without shilling out money for the Fold 4, then I can somewhat recommend it, especially when it goes on sale. But still, at the time of writing, I think its best if you wait until February for the Galaxy Unpacked 2023 event for Samsung to unveil the S23 Ultra, considering that its around the corner.

The best you can get for under 1k. Picture and vudeo quality are exceptional

love it, wait a long time for it to arrive. My recommendation is that you place your order to shipping to your house, don't do pick up order because for some reason is not arriving at the best buy stores.

22 ultra Phone is perfect . i was extremely Like but not current 22 series . i reduce 2 starts because the Samsung doing same like apple no Wall charger and the remove external memory slot . they should add external memory slot for future other wise no apple and Samsung same . Everything is perfect except momery card

Do you love being tethered to your charger while you're working, driving, and sleeping? Or having to learn to type farther to the right because the keyboard is slightly mis-aligned? Or not being able to answer calls because the phone continues to ring & the screen is locked, so you have to restart your phone in the midst of trying to read your GPS to meet up with someone? Or having apps randomly crash on an almost daily basis? If so, this is the phone for you! And no, it's not isolated to just my phone because I swapped it out for a 2nd brand new Samsung Ultra S22 and guess what? New phone, even worse problems and deplorable battery life! I've been loyal to Samsung for over a decade, but that will change when I get my next upgrade. Worst purchase I have ever made.

Awesome phone, quick any easy upgrade, Best Buy has the best pricing and trade-in promotions. Come on down to Best Buy

Love this phone this was a great buy, I definitely recommend.

This would be the perfect phone if the camera didn't have shutter lag. Any pictures of moving objects like kids or pets have unacceptable blur. The Pixel and iPhones don't have this issue. This has been an issue for years and Samsung doesn't seem to care. The battery life is also mediocre for being 5,000mah

Its a great phone but no sd card option is a downfall!

Phone is perfect only one bad Samsung no allows to customers to use memory card

Bought 2 werks ago . Didn’t install any app . After charge , without using battery went dien from 100% to 90% . Returbed it . My first sbd last samsung . Pic is nice . But as a working women battery need to be charged at least 11 hour .

Phone gets really hot as soon as you start streaming videos, hotspot, screen sharing or video calling.

Idk maybe it was only me but the battery was trash unlike my iphone