Customer Ratings & Reviews
- Model:
- SM-S911UZGAXAA
- SKU:
- 6529698
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the Galaxy S23's impressive camera, particularly for nighttime photography, and its long battery life that lasts all day. They also appreciate its fast performance, compact size, and stylish design. However, some customers have expressed disappointment about the lack of a headphone jack.
This summary was generated by AI based on customer reviews.
Regret my purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many little things add up to this phone being frustrating to use. The Samsung timer app sometimes is missing the button to start the timer. The camera sometimes randomly stops recording videos for no apparent reason. The battery doesnt last a full day. I often have to force close apps which are frozen. So many of the built-in Samsung features are worse than their Google Pixel counterparts, and I'm not even a Pixel fan
No, I would not recommend this to a friendIts ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not as god as the ultra would rather that one..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DillonC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a trustworthy Samsung customer. - Debra
Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying a Samsung phone!!! Phone looks slim
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and easy to use this phone …………………………………,…,,,
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Kanna, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We are so pleased to hear that you are enjoying your Galaxy S23 and all that it has to offer you so far. Please feel free to contact Samsung Support if you would like further assistance. Thank you for being a devoted Samsung customer. - Debra
Unexpected Battery Life
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery gone too fast without using. Samsung products are my favorite but I had a bad experience with this purchase.
No, I would not recommend this to a friend- Pros mentioned:Size
Best since the S7/9 days...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My history with Samsung Galaxy lineup began with the S5, then S7, S9+, S20, S21 Ultra, and now 23. This is my second favorite model, first being between the S9 and S7. The only thing I miss is using my stylus. At least have the stylus compatible. Other than that, I love the smaller profile, it's lighter, much easier to carry, and not too small that you don't get used to it. The upgrade in photo sensor and software is evident too, even if mildly so in some conditions (if compared to the 23 Ultra). There also seems to be less bloatware than previous phones, maybe that's my imagination? Don't be deterred by the battery specs!! I'm impressed by how well it holds a charge...I use my phone most of the day streaming Spotify, emailing, playing games, photo editing, and still have about 30% by bedtime/midnight. You get more battery especially if you go through your settings and optimize app usage. Also charges ridiculously quick. At 20% I will super fast charge it and it'll be at 100% within the hour. No issues with getting hot or slowing down. It has happened a couple times with a game but it needed a software update. Now just get rid of Bixby and we'll be set. Doesn't disappoint.
I would recommend this to a friend sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was really wanting a pen i didn't know this phone didn't have a stylus
No, I would not recommend this to a friendGeek Squad is a Scam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a Scam. I have been paying 10.99 for my device and lost it recently then filed a claim. The deductible 249.99 was taken right away but I did not receive the device yet.
No, I would not recommend this to a friendNot a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies quick and finger print sensor is not that responsive.
No, I would not recommend this to a friendIt's a no
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies fast. Over heats horribly. Just don't
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy No1really, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also, take a moment to review "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance, feel free to reach out to Samsung Support. We're always happy to help you in every way that we can! Thank you for being a valued Samsung customer. - Debra
Screen easily shattered
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped it 1 time and the screen broke with phone protector
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Simo, thanks for taking the opportunity to review your Samsung Galaxy S23. The Galaxy S23 has been designed with durability in mind. It has Corning Gorilla Glass Victus 2 glass on the front and back with an Armor Aluminum frame and an IP68 water and dust resistance rating. We strongly recommend protecting your Galaxy devices with screen protectors and cases. If you would like any additional assistance or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Compared to the one plus 11 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn't worth the price tag. alot of other phones are cheaper and more worth it
No, I would not recommend this to a friendBattery not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maximum 6 hours battery on time that's weird .....
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Processor speed
Brilliant device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone capable of not only taking fantastic photos, but it's also incredibly fast and easy to use. Definitely a solid choice to purchase when in need of an upgrade!
I would recommend this to a friend Good battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only got this becouse my s7 battery was only lasting 40 min. Definitely a big upgrade. Really nice don't having to have it plugged in all day and it charges from 0 to full is less then an hour. Just wish it came with a high speed charger.
I would recommend this to a friendlove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone, I was wanting a camera for so long but with this phone there is no need because it's camera is just great. The photos don't come out blurry or pixelated and It has plenty of space for all my apps and pictures too .
I would recommend this to a friendBest Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great. A lot of storage for the price.
I would recommend this to a friendLove the Hardware, Hate Samsung's Software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could be an awesome phone. It's a perfect size, with a nice display, and it's very responsive. The fingerprint and face scanning is super fast, like you'd expect. But Samsung loads it up with Samsung software. I'm coming from a Google Pixel, and I really miss Google's apps. In some cases, I can install the Google equivalent of the Samsung app that's annoying me, and just change the default (e.g. Phone, Messages, Calendar, Mail), but Samsung doesn't let me remove their version. Also, even though I'm using the Google Phone app, and I'm on Google Fi, I can't get my voicemail in the Phone app. I have to use Samsung's Visual Voicemail, which is a buggy mess that fails to download voicemails 99% of the time.
No, I would not recommend this to a friendS23 Series best on market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone money can buy must have for any tech lover
I would recommend this to a friendSamsung s23
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to buy for a cheap price for next gen power. Much needed upgrade from the A71 which will last me years compared to this budget phone.
I would recommend this to a friend