Customer Ratings & Reviews
- Model:
- SM-S711ULGAXAA
- SKU:
- 6561216
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy S23 FE 128GB's impressive camera quality, with many praising its durability and ability to take great photos even in low-light conditions. The phone's price is also a popular talking point, with customers appreciating its affordability compared to other high-end smartphones. Additionally, the long battery life and user-friendly interface are often highlighted as positive aspects of the device. On the downside, some customers have expressed concerns about the phone's weight, with a few mentioning that it is heavier than expected and can cause discomfort during prolonged use. Additionally, a small number of users have reported issues with overheating while charging or using the phone for extended periods.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Overheating
Phone model overheat with poor network connection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not good. It overheats a lot while charging it or using for phone calls or other phone functions. Unfortunately, mobile network services on it is very poor and it fluctuates a lot. It has been a very terrible and frustrating experience using this Samsung phone model. Having complained to Samsung technical services on several occasions they were so rude and indifferent towards getting the problems fixed or replaced it. I suggest you think twice before buying this product!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations SaburB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the opportunity, take a look at "Keep your Galaxy device at its normal operating temperature" to learn how you can help keep your devices at their normal operating temperature. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also check out, "Issues with mobile network connection on Samsung phone or tablet" when you have some free time available to help resolve what you may be experiencing with your mobile connectivity. If you have any questions for us after reviewing the resources that have been provided, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer. - Debra
- Cons mentioned:Overheating
One good one bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 phones. One good one bad. Used in USA traveling to EU. Phone overheating. Returning 2 days after return time limits. Bought max BestBuy warranty so seeking fixes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JohnG, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S3 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact the temperature of your Galaxy devices and how you can help keep them at their normal operating temperature. If you would like to share any additional feedback with us or if you would like any further assistance after reviewing the resource that has been provided, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
- Cons mentioned:Overheating
Its a nono !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone its slow and it overheats i wish i can bring it back to t
No, I would not recommend this to a friend
What experts are saying
