Customer Ratings & Reviews
- Model:
- SM-S711ULGAXAA
- SKU:
- 6561216
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy S23 FE 128GB's impressive camera quality, with many praising its durability and ability to take great photos even in low-light conditions. The phone's price is also a popular talking point, with customers appreciating its affordability compared to other high-end smartphones. Additionally, the long battery life and user-friendly interface are often highlighted as positive aspects of the device. On the downside, some customers have expressed concerns about the phone's weight, with a few mentioning that it is heavier than expected and can cause discomfort during prolonged use. Additionally, a small number of users have reported issues with overheating while charging or using the phone for extended periods.
This summary was generated by AI based on customer reviews.
Decent for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone performance slows by time. But great design looks and feels nice in hand
I would recommend this to a friendBrand response from Samsung
Posted .Hi Thescarredlens, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you have any questions afterwards or if you would like any further assistance, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
- Cons mentioned:Damaged product
Be Careful with Open Box Purchases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent a scratched phone instead of one in good condition. They refuse to replace it and will not honor the price I paid to purchase another if I returned it. Be careful when you buy an open box, as it is a one time deal that expires immediately. Better if you can get the item in store, so you can see it, but that isn't always possible. It was a crazy deal, and that's the only thing keeping me kind of happy.
I would recommend this to a friend Not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In comparison to my last phone (OP 9 Pro), this one is awful with the exception of the camera. No matter how many settings I change, the phone does not operate as expected. It does not autoconnect to pair bluetooth devices. The picture in picture screen comes up with every new notification despite having all the settings for that function and multi-window shut off. The battery life is abysmal and, when very low, shuts off at a random percentage between 1-6%. It takes a longer to change than my last phone, even with a fast charging adapter. I have tried every setting, searched FAQs and forums, but it seems like Samsung is going the way of Apple and forcing customers to use devices how they want you to. This is my first and last Samsung phone.
No, I would not recommend this to a friendNot exactly a Galaxy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a poor excuse of a Galaxy! It's made cheap and it is apparent! The screen reader only works half of the time, and the apps continuously shut down with no rhyme or reason! I wish I could take it back! I definitely will not purchase another "FE*! I'M DEFINITELY NOT A FAN OF THEM!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Krystal, we appreciate you reaching out to us! Our goal is to ensure that your devices are working properly. We understand that you are experiencing apps crashing on your device. There are some options that you try at home. The first thing we want to do in this situation is make sure that your device's software is up to date. To check if your device is up to date, first navigate to and tap Settings> Software update> tap on Download and install> follow the on-screen directions. The next option is to wipe any unnecessary app data. If this happens on a specific app, go to Settings> select Apps>select the app> tap Storage> Clear data or Clear cache. If you have completed these steps to no avail, we would like you to contact us at support so that we can take a further look into what may be causing this. -Kelvin
Samsung Fe 23
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this phone. Its constantly needing to restart to work right. Came with no directions. Its hard to restart and keeps messing up. Ugh
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Bebe, thank you for your feedback on your Samsung Galaxy S23 FE. We understand how important your device is to you on a daily basis and we would be happy to help you ensure you have the intended experience. We have available on our website both the full device manual to help with any settings and instructions for your device. We also have the Samsung Support Team available to help troubleshoot any aspect of your device that is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Not the best purchase i have made.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't loving it to much crap on it compared to google pixel
No, I would not recommend this to a friend
What experts are saying
