Customer Ratings & Reviews
- Model:
- SM-S711ULGAXAA
- SKU:
- 6561216
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy S23 FE 128GB's impressive camera quality, with many praising its durability and ability to take great photos even in low-light conditions. The phone's price is also a popular talking point, with customers appreciating its affordability compared to other high-end smartphones. Additionally, the long battery life and user-friendly interface are often highlighted as positive aspects of the device. On the downside, some customers have expressed concerns about the phone's weight, with a few mentioning that it is heavier than expected and can cause discomfort during prolonged use. Additionally, a small number of users have reported issues with overheating while charging or using the phone for extended periods.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Nothing Special
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung phone, so I am still getting used to it. Not a fan that I can't seem to have a different volume setting for games, etc. from the ring/text tone. It is also heavier than the LG and Blackberry I had previously. I can't really comment on the battery life as I don't use my phone a lot but of course when I do use it to surf the internet, I do notice I use a lot more battery when I just use it for calls and texts. Had at least two updates in the four months i owned it not sure if that's good or bad.
No, I would not recommend this to a friend - Cons mentioned:No headphone jack
Meh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok phone. No microSD, no headphone jack, limited software options. Really, probably better off buying an iPhone with how few features it has.
No, I would not recommend this to a friend - Pros mentioned:Easy to use
Good phone to use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this phone is good for daily use. Giving 3 stars because I had an issue with microphone 3 months after using the phone and need to work with Samsung customer care for weeks to fix it.
I would recommend this to a friend - Cons mentioned:No headphone jack
Very mid.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No microSD, no headphone jack, fair to mid battery life. Nice screen. It's ok, I suppose, except for being worse in almost every way than the samsung it replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MikeB, we appreciate your feedback on your Samsung Galaxy S23 FE. We understand how important certain features are to your usage of a device. As technology has progressed the micro SD card usage has been replaced with cloud based storage options, the headphone jack has been replaced with either a USB-C to headphone jack adapter with your device, USB-C headphones, or bluetooth headphones. We also have the full device manual available on our website to help best align your new device to your needs. Thank you for being a Samsung customer. -Elizabeth
Good for your kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of the phone BUT this is a like new phone and its not working properly
No, I would not recommend this to a friend- Pros mentioned:Camera
Good unless you need to charge it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the phone for a week and it doesn't seem much different from my old one. The camera is better and the 5G network is nice. The annoying part was that the USB C charger was USB C on both ends so I can't charge it in my house without buying another adapter! Very frustrating.
I would recommend this to a friendBrand response from Samsung
Posted .Hey MackenzieP, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits, we want to minimize the impact our products have on the environment, so we try to lead a sustainable future by minimizing our environmental impact. Charging blocks and adapters are sold separately, if you do not have a compatible charging block available. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
No memord card
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. The only thing I don't like is no removab memory card in it. That's why I alwaysbought samsung prior
I would recommend this to a friendWired phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was ok @ first but started to act up after a while and the screenshot didn't work right
No, I would not recommend this to a friendUser 55
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One really big concern to note that you will be hurt while be using this smartphone without protective case. The glass both in front and back are kind of sharp at the edges because of bad frame aluminum design. It hurts each time you are swiping over edges even unintentionally. Completely disappointed after switching from Galaxy S10 Lite as I don't like protective cases to use with phones. By the way there is just only one physical slot for sim card so don't be confused of the marketing in the official website.
No, I would not recommend this to a friendSamsung Galaxy S23 FE - Mixed Bag
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy S23 FE in Mint offers a sleek design and ample storage at 128GB. However, the battery life leaves much to be desired, and the device tends to heat up during extended usage. Despite these drawbacks, the phone's unlocked feature adds flexibility, making it an option for those prioritizing storage and design over extended battery performance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jaycee, thank you for your feedback on your Samsung Galaxy S23 FE. We are happy to hear you are overall pleased with the features and feel of your new device. The adaptive nature of the battery means it should improve over time after learning your usage habits and adjusting the consumption. We also have a great article on our website titled "Keep your Galaxy device at its normal operating temperature" to help with the heat you mention experiencing. Lastly, if the battery life does not improve and last as intended or expected, please reach out to the Samsung Support Team for assistance in resolving this matter. Thank you for being a Samsung customer. -Elizabeth
S23FE is meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old phone was S21FE so this seemed like a good upgrade to the S23FE. I have two major issues. Battery life of the s23fe is much less than the 21. Also, the finger sensor login is worthless. I dont even have a screen cover and it sucks. Other than those 2 things it is fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lok1234, thank you for sharing your experience with your Samsung Galaxy S23 FE. We understand how important the fingerprint sensor on your display is to your ease of usage and we'd be happy to help you troubleshoot this matter. We have an article on our website titled "Samsung phone is not recognizing fingerprints" to help you begin at your convenience. If this does not help resolve this matter for you we also have the Samsung Support Team to offer additional assistance. We also have two articles on our website to help address the matter of your battery titled "Apps are draining battery on Galaxy phone or tablet" and "Galaxy Battery - Optimization". Thank you for being a Samsung customer. -Elizabeth
The functionality is just not there.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sold on the S23 FE. While the product isn't bad, it's just not as good as I had expected. The graphics are very good but the functionality is just not there. For the price, I should have bought the S24.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Sunshine, we appreciate you sharing your thoughts with us about your Samsung Galaxy S23 FE. We understand our customers have a range of needs and wants from their chosen device. We are happy to hear you are pleased with the graphics and appearance of your device and would love to help you align the functionality of your device to your needs. The full manual is available on our website along with the Samsung Support Team to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth
Ok buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot when using or charging. Other than that everything else is working
I would recommend this to a friendBrand response from Samsung
Posted .Hey YahairaM, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device at its optimal operating temperature. Feel free to contact Samsung Support if you would like to share any other feedback with us or if you have any questions after reviewing the resource that have been provided. Thank you for being a trustworthy Samsung customer. - Debra
What experts are saying
