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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 174 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S23 Ultra 256GB, particularly praising its exceptional camera quality and impressive battery life. Many comments highlight the superior picture quality enabled by the advanced camera system, including its powerful zoom capabilities. The large screen size also receives positive feedback for its viewing experience. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 174 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy S23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S23 Ultra is a great phone thus far. It takes great pictures and performs well consistently. I've had the phone roughly 2 weeks and have no complaints. It's very similar to the S22 Ultra, which I loved up until I broke my screen!!! That being said, get a screen protector. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was stolen by the delivery driver, i got an empty box left on my porch. I was devastated to say the least, but best buy worked quickly to get my phone replaced and i picked it up at a store near me to be sure it was not stolen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone about a month now and so far it has been amazing. The pen is really handy for quick notes, and the large screen is amazing for streaming while I am in bed. I also love the camera, I can use the zoom to see insanely far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I still have it. Takes amazing photos, can see the screen in bright light, and is a good size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The ease of moving my apps and info across were so easy with Samsung. I only had to set up a few things. The pictures are great and the screen size is awesome for viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love this phone!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone the (features, it's performance, camera, the resolution), and I can go on and on. One of the selling point was the S-pen because I enjoyed using that feature on my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Convert for life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been an apple products forever but i convinced him to try Samsung phone and now he is a convert for life. He's impressed with just not the phone but all the Camera's impressive pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy - Great service, easy, no hassle exchange and serup of new phone. Samsung galaxy - great product, easy to use, more stores much better camera. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I am Happy Big call Phone Black color good

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Great replacement for the Note phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was drawn to the Ultra because of the stylus.. (No pun intended Lol).. I had a Note 2, 3, 5, & 9, and even though the Notes were discontinued in 2020, this Ultra is basically the same thing.. If you were a Note fan, get this and you'll be happy..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera this phone has is amazing, I miss having the SD card slot, but the version I got has plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A much needed upgrade for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Samsung products. I used the Galaxy S7 Edge for over 7 years. This phone is a major upgrade for me. Fast and responsive, the 5g when available is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for all my needs at work and on the go. Ease of use and will never shift to another brand.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Compared with insignia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparimg to insignia dual layer case this case also provide the same security. In comparing price my suggestion is insignia for both quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you need in a phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on of the best phones I have owned. I love being able to write notes or draw diagrams, right on the screen. Super fast phone and more features than you would ever need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing wrong with my old phone was the main camera being bad. This pnew phone has been great so far and i have no complaints. I went from S20 FE to this S23 Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Really like the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear bright color of the screen. And the touch screen controls. And the styles give it additional added control. And it takes beautiful pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 ultra phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my s23 ultra!! It has been one of the best phones I have had yet. I have now had it over 2 years and not one problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phones, however...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Mrs. & I had a scheduled appointment to pick up our newly purchased Samsung Galaxy S23 Ultra phones, there were no wireless tech's available to assist us with the activation, etc. However, the two sales reps (forgot their names) that did help us were great. My only gripe is that there should be wireless techs there at all times because it's not always feasible for customers to get to the stores between the hours of 5pm-6pm. Btw, love the new phones though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a major step up from my S20+. Really glad I got the Ultra over the Plus. Best buy associates were very helpful and took their time.

    I would recommend this to a friend
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