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Customer Ratings & Reviews

Model:
SM-S918UZEAXAA
SKU:
6529719
Your price for this item is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 2622 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,624 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Perfection is not good enough description

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S23 Ultra is amazing, one of the best phones out there. CPU is fast, camera is amazing, it has 100x zoom, and you can shoot up to 8K videos. Also has an S Pen which is nice to play around, and you can basically use it as an remote for your phone. Overall the best phone out there in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pretty and powerful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I've never been one for Samsung devices after my experience in the past, they are among the select few that make a very durable, high performance flagship device in a wide variety of colors that runs on the Android operating system here in the states. A lot of companies like to throw unnecessary things at you and while I wish Samsung would at least include a charger in the box given the price of this device the phone itself is very very good. We purchased this lilac purple edition of the s23 ultra for my wife after her pixel 6 Pro was experiencing significant slowdowns and throttling due to an issue with not only The thermals but the storage unit itself. No matter how many resets and minimal files put on the hard drive that phone continued to fail. So we were placed it with an s23 ultra and she couldn't be happier. The phone's color is absolutely amazing and is in this satin like purple on that with a pink to purple chrome bezel going all the way around the phone. The screen is crisp, clear and very large to say the least and while I do wish the glass was a little bit more durable as it's very easy to not only mark and get deeper scratches from the lightest of things which is just a side effect of this glass used on the device the unit as a whole is very heavily. When it comes to Reading writing is learning different languages. Overall it's a phone that's very capable and will last many years to come on top of being one of the industry leaders that gives many other companies especially Apple run for their money in terms of innovation and value

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I traded in my Z flip 4 for the S23 Ultra, and even though I loved my flip, this one is better in general and I'm enjoying it so far. It's fast, better quality, great size, amazing camera, and more. The only downside compared to the flip is that it doesn't fold and can't easily fit anywhere. I got used to that convenient detail from the flip.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Just a mind blowing device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Samsung phone I've ever used. The SPen is really helpful and the camera quality is exceptional. The display quality and performance is superb. I would watch movies all day on this device and the battery would still remain 40%. It has extraordinary battery life with fast charging speeds too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung, don't make it so big.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Still getting used to the larger size. I wish they would offer the same camera on a smaller model. This one does not fit my hand well and I'm not able to easily use one hand to scroll down from the top. Other than that, it is great. It has good battery life, picture quality, and is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Also have a phone case for preservation.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely magnificent...picture quality is unbelievable...techniques on apps quite simple..very easy to use..soft touch on phone surface..and comes with a hidden stick touch. If you so chooses to make use of it..and long live battery. Buying with no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Toss your IPhone 15 Pro Max in the garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast processor, love the camera upgrades. Definite improvement over my S21 ultra. The battery lasts all day and still @ 75% after virtually non stop use for over 15 hrs. Absolutely no issues like those being experienced with the IPhone 15 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy phones are top-notch! With their sleek design, powerful performance, and amazing camera quality, they're definitely a great choice. Whether you're a gamer, social media enthusiast, or just need a reliable phone, Samsung won't disappoint. Happy shopping!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im loving my new S23 Ultra fast, responsive, great camera quality! Also, for going through Verizon i got the device for only $750 so highly recommend cant believe best buy hooked it up! Battery life is amazing lasts me the whole day on one charge with constant use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    It's mind blowing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone last week and I'm totally in love with this. It has a great battery that last for 2 days easily, yes, no kidding. It's camera is mind blowing and I have stopped using my dslr since I got this phone. It's a very stylish phone. I would highly recommend it if you are planning to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Phone and Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived quickly and safely. The phone has an excellent display and camera. The S Pen is also interesting and adds a cool set of features to the device. Everything runs smoothly and fast on the phone along with great battery life. A big upgrade over my Galaxy S8+.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best phone I have ever had. Ive never had a top tier phone before and this being my first flagship phone I am extremely happy. The camera is the best in the market by a longshot and the pricessor makes this phone super fast, snappy and even with extensive usage it hardly gets hot. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade from the S 21 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been two years, and it was time to upgrade our phones. I take a lot of family pictures and multitasking. This phone is the Samsung flagship for a reason, and the operations are somewhat the same as the older model, but this one does it faster, and the more minor improvements make use and function a lot easier. The lock screen works much better, the camera and microphone are lightyears better than the older model, and my friend out of state thought I was on my Large PC workstation when we video chatted. I took a video that was broadcast quality, and the upgrades under the hood have solved all of my complaints about the older phone. I recommend the upgrade for anyone who produces content for social media. If you watch movies or any video, you will want this phone. Samsung hit it out of the park with this one, and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The camera is awesome, and the phone is so fast. Downloads data for Maps and sends messages off wifi really quickly. No more waiting around! A little bit bigger, and not as comfortable in the pocket or hand, but a wonderful screen and did I mention the camera???

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, surprised with the camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great note . S23 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone . Nice sized big screen. Very fast , tons of new features. Camera is very nice . So many options to do with this phone , it's endless for adjustments and quality so far .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy s23 ultra is the best Samsung phone until the day. A great performance, an all day battery life and, an astonishing camera sistem made this device the king of the Androids for this year. I love it! Great improvement in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Camera is awesome! Unmatched!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with samsung. This device right here is everything. Battery quality has improved, the AI functionalities, I am able to upgrade, the touch screen is flawless and the screen is durable, I havent still put a screen protector and it has fallen countless times and it still looks very new. The most important thing is the camera. No other brand can match this, hands down. Lol, I bet you will be fighting with your keyboard to respond to this review.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 3 out of 5 stars

    Battery Disappoints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stable phone, like every other galaxy phone I've used. I guess my biggest complaint is the battery, they always claim after each new release of the next model that the phone has a bigger better battery. But when it comes down to what I do daily, I don't really see it. I upgraded from a Note 10, loved it. Battery life was getting poor, I wanted a new phone where I didn't have to constantly be thinking about how I'll be charging my phone in the middle of the day. Well, this did not meet my expectations, I feel I'm still charging it at relatively the same times. I thought it was a defective battery, but no, they replaced it for free and it didn't help at all. Hate the curved screen, my Note 10 had it too, ended up cracking the screen after having it forever, I was only able to have a plastic wrap style screen protector, which helps to not get little scratches, but the curve prevents the use of tempered glass, which... I think they know that. I thought the removal of the expandable storage (after the Note models) was greedy on their part, I'll never use the cloud. Samsung doesn't care much for the people who use their phones, They just keep upgrading the camera and giving us lackluster updates for everything else. So do I recommend this phone? I guess. It works well, no problems with freezing or whatever else you deal with when using budget phones. But Samsung needs to care more about what people want in a phone. Here's an idea, most people immediately buy a protective phone case whenever they get your slippery fragile phones, why not.. I don't know, make an armored model with a tough, textured exterior for those of us who couldn't care less about a skinny sleek phone? Yeah. That's it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    S23 Ultra is the BEST smartphone on the market!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Upgraded from S20 to S23 Ultra. What a change. The phone functions with ease, great reception, and a camera that blows other phones out of the water. Battery life is easily twice as long as my old phone. Worth every penny!!

    I would recommend this to a friend