Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-S918UZEAXAA
SKU:
6529719
Your price for this item is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 2632 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,633 reviews
  • Rated 4 out of 5 stars

    Great but not the perfect phone.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more, with all of the recent phones I've bought searching for the perfect setup. This one lacks the storage expansion and headphone jack. Overlooking those drawbacks its a great phone but the battery is realllly bad. This is the first phone that regularly dies on me without warning. Once it gets to about 7% it drop to zero in 3 minutes and dies with out warning. Oneplus atleast gave me a count down before shutting down. Last note, the camera is nice but its over rated. It really is just a camera, nothing special.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone takes good photos looks nice easy to easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung S23 Ultra

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a awesome phone! I loke it alot,Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the guality of the camera. The lhone runs super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best investment

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never had issues with my Samsung. I use my phone 24/7 and the battery lasses me. Almost 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone. Amazing cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a definite uograde from any other phone. Great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother and she loved it. Great quality and phone is still in great conditions have not given her any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My fav phone yet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone so much especially when i go to concerts the camera quality is amazing and it was so easy to switch from iphone to android

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is the best I bought two of these phones the camera works really good and it’s a really good phone to have I really like this phone because it also has a good Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice all around workhorse for a phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bigger than I wanted, but wanted the pen to click pictures from a stand along phone. So far I'm impressed with the pictures, nice quality for such a small pickup frame. The wide angle and telephoto works nice for just using a phone as a camera. Also, for a phone, nicely controls the lighting in low light conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, long battery life than S22 Ultra. :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not too shabby

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m more of an iPhone guy, but bought this for my sister. I will always commend Samsung for their superior displays, but user friendliness and ecosystem wise could be better. Sister loved it as more of an android fan herself. If you kept up with galaxy phones, then you know!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my S23 ultra takes good pictures i just wish it had a little more storage

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S23 & BestBuy - The Ultimate Combo!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic phone and an amazing customer service experience! This phone is the only phone on the market worth having IMO with its amazing photo quality and multitude of options. Big thank you to BestBuy for saving the day and finding a store that carried this particular phone to replace the one i broke while skating ditches in Albuquerque!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I always love the galaxy phones. Ive gone to apple but came back to the galaxy. Love the s pen and the penup app. It is quite expensive but best buy has the best pricing over anywhere else ive seen for people who dont have special deals with phone carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgraded Replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy 22 had been stolen. My go-to reaction was to head to Best Buy. The salesman was incredibly helpful and gave me every reason to buy this phone. I have been very pleased. It was very easy to move from the 22 to the 23 and I have noticed how much improved the battery is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Sg23 ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, battery and photos are in other level

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing! Super cool phone!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wonderful lady absolutely loves her knew phone so many special cool features its amazing still learning lots n lots of space! camera is amazing! And video calling is great! As long as service is o yesssss my wonderful lady is very happy with her new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone i ever owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $1,049 i ever spent. I have never spent that much money on a phone but this phone is the phone of all phones! It takes amazing pictures! I couldn't believe how awesome they come out! I love taking pictures so this is my happy place. I'm still learning the phone because there so much to it! I would give it 1000 stars if i could.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mobile phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and easy to use. Very satisfied.

    I would recommend this to a friend