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Customer Ratings & Reviews

Your price for this item is $390.99
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Customer reviews

Rating 4.8 out of 5 stars with 2640 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,640 reviews
  • Rated 5 out of 5 stars

    I was an LG guy, but Samsung has won my trust!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. Samsung will have a tough upgrading this state of the art device! I haven't had any issues with this device, and the "Fast Charge" feature is a time saving plus!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Too bad my Samsung Note9 broke...liked it better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to get this phone. Because of the cost, did plenty of research on it. Upgraded from a Samsung Note9 and feel that while the 23Ultra has an amazing camera, my old Note9 was more user friendly and more intuitive. Will watch more videos and hopefully end up liking this phone more. Hope so!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MamaD, we appreciate you sharing your thoughts with us about your Samsung Galaxy S23 Ultra. We understand our customers have a range of needs and wants from their chosen device. It can also come with a bit of a learning curve to upgrade from one device to another. In addition to videos available on our YouTube channel, we also have the full device manual available on our device and the Samsung Support Team as well to answer any questions you may have as you get up to speed. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    My smartphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my smartwatch because it is good for running, sleeping, it checks my heart rate and I like it better because different watch faces can be added depending on the occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship is always the best option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent. Samsung has always made a good Flagship phone and this is nothing less. Between Samsungs' products and Best Buys customer service it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best in the West

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah, strongly recommended. Like it, Everything is fine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid fast phone, battery could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone, battery is meh. I never use the pencil. Awesome camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone just not the best screen should be alot more durable for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone camera and control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very profesional people and they always very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S 23 Ultra Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far I continue with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this item just after a week of usage and I am liking the product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. The camera is really very good. I will recommend this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs support from 3rd party

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but that finger print scanner sucks. No decent screen protection. I love the curved glass but you sacrifice too much when trying to protect it. If manufacturer would support like they support apple it would be awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsumg galaxy note

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful just what i wanted. Spatially camera features and the pause button in video iphone doesn't have that. so l like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the pink one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the phone. The audio and image quality is A+. Definitely feels like a step up for the for the Note+ Series, even though is not a Note version. The pastel pink looks very sophisticated and casual at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Driver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung phone it is to operate and credit card required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal during Thanks giving

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decision to buy a Samsung S23 Ultra from BB store during pre thanks giving offer. Call the store to get the idea a grab it from store, the best option

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Samsung S23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The user interface is good and battery backup is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good utilities, it seems nice, good size, I love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buffers a lot when sending and receiving pictures battery is ok

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung Galaxy S23

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase. The pictures quality is excellent

    I would recommend this to a friend