Customer Ratings & Reviews

I love the phone everything is perfect Samsung has nice phones

I'm not quite sure I have the same phone as other reviewers. This is actually the worse Note I've owned. The sound is tiny and even though Samsung is aware there is no fix yet. This is so embarrassing. Then there's the issue with Internet access. Why did I pay for 5G but this phone isn't delivering? This is also a known problem. Although it isn't occurring with all phones, there is a large number of affected phones. I don't see anything special about the pics I have taken. My Note 9 is all around a better phone. It does charge faster than the Note 9 though. In all I don't think the phone is worth it and I don't like it. I'd rate it a zero if I could. There is no reason good enough to pay this much for a phone with several serious issues that affect major use of the product.

I like the new phone.,but sometimes the page which is displaying will freeze, i press and press again, no recrion. Then I have to close the page and reopen again.this happend too early to a new phone. I dont know what to do.

This is very good mobile devices and good for photography .

Best buy is a Good place to go and shop anytype of electronic devise

This review is neutral because after receiving the phone unlocked I am told by Spectrum Mobile that they won't activate it because it wasn't sold by them! Even though their website doesn't say that. Bring your own phone? no exceptions stated. As for the phone I don't like having to push two buttons at once to turn off. Dumb. Returning phone.

So far the phone is great. Really disappointed that it comes with an extremely short charging cable and zero base. Especially because both ends of the charging cable is C type. It will be a relief when there is a cable standard.

Very disappointed... the S22 is better... hopefully the next galaxy is a better improvement...

Is phone. Can call text web Bluetooth. Dont drop will break

I like this phone; I also bought a case for better protection.

It is not the best thing you can buy, the battery gets swollen.

Perfect. Highly recommended flagship. Durable and impressive in functionality

Looks good for now, andriod can be more 'stock' feel.

the product itself is good, but the shipping and service provided by bestbuy are very bad: first, a damaged box without any phone was shipped to me and then the service afterward to get a replacement cost me a lot of time and effort. There're many unprofessional service people.

It's a perfect phone but to get 5 stars need more,like SD card, i dont trust internet driver like if you buy a phone you have to buy the charger that is not good its like you can buy the car but comes without tires, i don't need earbuds or wifi charger i need to came perfectly like before....

I have been a Samsung client for over five years, consistently choosing their products for their supposed quality. However, my experience with the Samsung Galaxy S23 Ultra has been nothing short of disappointing, and I can no longer recommend this brand. Shortly after purchasing the S23 Ultra, I noticed an issue with one of the camera sensors becoming loose. This defect causes a rattling noise that is clearly audible when recording videos in non-steady conditions, which is incredibly annoying. To make matters worse, this noise was not present when the phone was brand new, indicating a degradation in quality over a very short period. When I approached Samsung for a solution, they dismissed the issue as normal and refused to repair it. This response is unacceptable, especially considering the price of the device. It's even more frustrating to learn that this is a recurring issue with Samsung phones, and that the new S24 Ultra reportedly suffers from the same defect. The customer service experience has been infuriating. Instead of addressing the problem, they have consistently brushed it off, leaving me with a defective product that diminishes the overall user experience. This lack of support and accountability from Samsung has been incredibly upsetting. Given my experience, I strongly advise against purchasing the Samsung Galaxy S23 Ultra. The phone's low quality and the company's inadequate customer service make it a regrettable purchase. I will certainly think twice before buying another Samsung product in the future.

loved phone store service much more to be desired.

The phone is great for people that take notes for school or office.

Its a smart SAMSUNG washer what more can u ask for

Nice phone but the more you open and close it a line crease will appear it will look like it's the screen protector but it's not. You have to buy a whole new phone there is no fixing this.